I have the stuck message in the outbox

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G

Guest

I started out with 14 but removed my email account and reloaded and was then
just stuck with one. Cannot get rid of it! What makes this so much better
than Outlook? Why can't I just load Outlook and use that??
 
Yes, you can install Outlook.
But you can't install Outlook Express.

Gary VanderMolen
 
Spaulding4 said:
I started out with 14 but removed my email account and reloaded and was
then
just stuck with one. Cannot get rid of it! What makes this so much better
than Outlook? Why can't I just load Outlook and use that??

You can load Outlook 2003 or 2007.

Have you tried marking the message as read and then deleting it? That's
what I've been doing and so far it has always worked. Other things:

Try repairing the database with WMUtil from www.oehelp.com

There are two copies of WindowsMail.MSMessageStore, One in
%USERPROFILE%\AppData\Microsoft\Windows Mail
and one in
%USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
If you delete both of these the database will be rebuilt. However, while no
messages should be lost, some may be downloaded again and you may lose some
record of which have been read. I recommend that you only do this when they
are causing you trouble, like when they are in the Outbox. Otherwise I now
just mark them as read and ignore them.
 
I tried the compact trick a second time and it got rid of the message but I
still get an error message when I try to send???
 
The really stuck ones will yield only to the deletion of the entire
\Windows Mail\ directory.

Gary VanderMolen
 
First thing is to remove McAfee or Norton AV and antispam from the computer
if they exist. You may need to visit their website to fully uninstall the
product. Then get something less invasive. There are a number of free
antivirus programs, but with any you have to disable email scanning. See
www.oehelp.com/OETips.aspx#3

You can also try compacting and repairing the database using my WMUtil
program (www.oehelp.com/WMUtil/).

After that, the only solution so far is to wipe out the database. So go to
Tools | Options | Advanced | Maintenance | Store Folder to find the message
store location. Then move everything under that Windows Mail directory to
another directory, so that the Windows Mail directory is completely empty.
Then restart WinMail and it will open fresh with nothing in the database.

You can then add your accounts and if they work correctly then you can use
File | Import | Messages and choose WinMail format and point to the
directory to which you moved the files.

steve
 
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