I have lost my CD rom and DVD drive

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G

Guest

It was working yesterday and it now says it is missing or corrupt.

Also I cannot restore my PC to an earlier date as the restore option will
not load

Can anyone Help
 
Hi Jen,

See if the information in this MSKB article helps you to resolve the problem:

CD-ROM access is missing and messages cite error code 31, code 32, code 19,
code 39, or code 41 after you remove Easy CD Creator in Windows XP
http://support.microsoft.com/kb/314060/en-us
(please note that although the article references Easy CD Creator, there are
other third-party software packages that will cause the same "problem" to
occur).

If you don't want to manually edit the registry, you can d/load and run the
registry patch that is available here:
http://aumha.org/win5/a/xpcd.php#problems
(look at the second "problem")


Also,
How to troubleshoot the System Restore tool in Windows XP
http://support.microsoft.com/kb/q302796/



Regards,
 
It was working yesterday and it now says it is missing or corrupt.
Click to expand...
Also I cannot restore my PC to an earlier date as the restore option will
not load
Click to expand...

Most likely not....but if you know how to use Registry, look in these
sections and see if anything shows up after what is shown below:


HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\IDE

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\IDE

Your DVD/CD should be listed....is this the case?

My restore shot craps also...I did a clean install:
http://www.michaelstevenstech.com/cleanxpinstall.html
 
This is happening to me and I have VISTA. I have called Best Buy Geek Squad,
HP Support AND Microsoft and NO ONE knows what to do!!! Please...someone help
me get my cd rom & dvd drive back!!! Please email me at (e-mail address removed)
if you have the fix. Thank you in advance!

Shae
 
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