i have a worm

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Guest

my anti virus soft ware says i have a sober.g worm. i ran a fix and it said it had gotten rid of it....but apparently it's still here...anyone have any ideas...can i ever get rid of this thing? it worries me to have email being sent out that i know nothing about
 
Try this tool after reading the directions very carefully:

"W32.Sober Removal Tool"
http://securityresponse.symantec.com/avcenter/venc/data/w32.sober.removal.tool.html.

Bear in mind that virus spreaders don't care if their work can be removed
cleanly. Before using the removal tool, backup all your important documents,
pictures, address book. etc.

Rocky

loricoates said:
my anti virus soft ware says i have a sober.g worm. i ran a fix and it
Click to expand...
said it had gotten rid of it....but apparently it's still here...anyone have
any ideas...can i ever get rid of this thing? it worries me to have email
being sent out that i know nothing about
 
You might have got rid of it from the system but it could be resident in the
System Restore files.
To delete it from there you have to switch OFF system restore/reboot/switch
system restore back on.

--
Paul Woodsford
Remove ****NOSPAMPLEASE**** to Reply
: Try this tool after reading the directions very carefully:
:
: "W32.Sober Removal Tool"
:
http://securityresponse.symantec.com/avcenter/venc/data/w32.sober.removal.tool.html.
:
: Bear in mind that virus spreaders don't care if their work can be removed
: cleanly. Before using the removal tool, backup all your important
documents,
: pictures, address book. etc.
:
: Rocky
:
: : > my anti virus soft ware says i have a sober.g worm. i ran a fix and it
: said it had gotten rid of it....but apparently it's still here...anyone
have
: any ideas...can i ever get rid of this thing? it worries me to have email
: being sent out that i know nothing about
:
:
 
Paul makes a good point - After you remove a virus you should delete all
restore points, reboot, and create a new restore point.

Rocky

"Paul Woodsford"
 
Wouldn't it be appropriate to turn the Restore Point
function off BEFORE you use the removal tool? Otherwise,
how would you delete the virus/worm from the restore
points?
 
Good question. Antivirus software cannot remove a virus from restore
points - the only way to do this is to delete all restore points.

Rocky
 
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