i have a virus on a windows pre fetch file! please help :)

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

hi, my computer has detected a trojan horse and it appears that is on a
'windows pre fetch file'. i don't know what file this is! does anyone know if
it safe to delete it? or what to do if i can't?

thanks
zoe
 
zoep said:
hi, my computer has detected a trojan horse and it appears that is on a
'windows pre fetch file'. i don't know what file this is! does anyone know
if
it safe to delete it? or what to do if i can't?

thanks
zoe
Click to expand...

Hi
It would help if you could tell us the name of the file
but usually pre-fetch files are safe to delete
Chas
 
Zoep,

What you have is a virus on your computer which when you startup your
computer, windows adds the virus to the prefetch file. You need to get rid
of the virus first, then simply delete the reference to the virus in the
prefetch file.

Drew
 
hi Drew,
i have anti virus software (norton) but it says that it cannot get rid of
the virus. but the wierd thing is, when i do a system scan it cant detect any
such virus. can i not just delete the file? (C:\WINDOWS\_p9hEPQkbj.exe)

thanks
 
by all means.
Drew

zoep said:
hi Drew,
i have anti virus software (norton) but it says that it cannot get rid of
the virus. but the wierd thing is, when i do a system scan it cant detect
any
such virus. can i not just delete the file? (C:\WINDOWS\_p9hEPQkbj.exe)

thanks
Click to expand...
 
From: "zoep" <[email protected]>

| hi, my computer has detected a trojan horse and it appears that is on a
| 'windows pre fetch file'. i don't know what file this is! does anyone know if
| it safe to delete it? or what to do if i can't?
|
| thanks
| zoe

There are anti virus News Groups specifically for this type of discussion.

microsoft.public.security.virus
alt.comp.virus
alt.comp.anti-virus

Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file. http://www.ik-cs.com/multi-av.htm


* * * Please report back your results * * *
 
Back
Top