I Have A Virus in My System Volume Information and I can't get it out

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Guest

My anti-virus has detected a Keenval.Downloader.B virus in my system Volume Information folder. A message comes up telling me it has detected it and to run the virus scanner, but when I do run it on that folder, it doesn't pick anything up

My anti-virus is AVG version 6

How do I get rid of the virus from there?
 
Hi

You will need to stop/start System Restore - this will also delete all
existing checkpoints:

Right click on My Computer, select Properties and then the System Restore
tab. Enable 'Turn off System Restore on all drives' and click Apply>OK.
Then reboot your PC. After that first reboot go back into System Restore,
disable 'Turn off System Restore on all drives' and click Apply>OK. Then
reboot your PC again. After this second reboot the virus would have been
deleted and you will have a newly created checkpoint.

--

Will Denny
MS-MVP Windows - Shell/User


| My anti-virus has detected a Keenval.Downloader.B virus in my system
Volume Information folder. A message comes up telling me it has detected it
and to run the virus scanner, but when I do run it on that folder, it
doesn't pick anything up.
|
| My anti-virus is AVG version 6.
|
| How do I get rid of the virus from there?
 
ghost1845 said:
My anti-virus has detected a Keenval.Downloader.B virus in my system
Volume Information folder. A message comes up telling me it has
detected it and to run the virus scanner, but when I do run it on
that folder, it doesn't pick anything up.

My anti-virus is AVG version 6.

How do I get rid of the virus from there?
Click to expand...

Simple - turn off System Restore, reboot and turn it back on.
 
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