I have a message stuck in my outbox with error cannot be deleted

  • Thread starter Thread starter Mandy
  • Start date Start date
M

Mandy

How can I get rid of this easily on my pc.

Am techno idiot so no need answers that are as simple as I am.

Many thanks
 
I've seen this before on regular Outlook. Go to "Outbox" where the email is,
right click on it and "mark as unread" then hit "send/receive" right away.
Good luck.
 
Mandy said:
How can I get rid of this easily on my pc.

Am techno idiot so no need answers that are as simple as I am.

Many thanks

If you see the problem under Windows Mail, download and
install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.

Sorry, but you may need to find a friend more familiar with
computers to do this for you.
 
I just tried doing that but it the "mark as unread" isn't highlighted. It
won't let me use that.

It says I can't delete it either. omg, computer nightmare.

Thanks for trying to help me though. Much apprecatied.
 
Thank you Robert

I will try it out....yes, I will need a friend to help me.

Will respond on here as to how I get on.

thanks again
 
Wey hey,

I just did it. Without aid of friend and it worked a treat.

Thanks so much Robert. You are a star

:>)
 
Mark P said:
I've seen this before on regular Outlook. Go to "Outbox" where the email
is,
right click on it and "mark as unread" then hit "send/receive" right away.
Good luck.

Nonsense.
 
Back
Top