R
richard
After a week of (1) finding that the software didn't function under
XP/SP2, and finding that (2) the "email support" consists of having
them echo back my complaining email, and (3) finding that their online
"chat-help" consists primarily of having them waste a lot of time
culminating in them disconnecting when they figure out it's a little
more difficult than simply saying "remove and reinstall," I decided to
punt off the Symantec/Veritas product line.
I had a functioning NAV2002, as provided by the system vendor(s) (
Compaq, HP) but they don't support that any longer. Their software,
though repeatedly removed and replaced as recommended by their various
"agents," always asserts that the system is "at risk" and shows the
reason to be that their software is not yet completely configured. The
"solution" they offer (a "FIX NOW" button) produces another page that
restates that the SW is incompletely configured, but offers no "out."
It provides a link to "continue," but that does nothing.
I guess, like our Detroit auto makers, they've gotten too large and
prosperous to be concerned with producing useful products.
Forewarned is forearmed.
Richard
XP/SP2, and finding that (2) the "email support" consists of having
them echo back my complaining email, and (3) finding that their online
"chat-help" consists primarily of having them waste a lot of time
culminating in them disconnecting when they figure out it's a little
more difficult than simply saying "remove and reinstall," I decided to
punt off the Symantec/Veritas product line.
I had a functioning NAV2002, as provided by the system vendor(s) (
Compaq, HP) but they don't support that any longer. Their software,
though repeatedly removed and replaced as recommended by their various
"agents," always asserts that the system is "at risk" and shows the
reason to be that their software is not yet completely configured. The
"solution" they offer (a "FIX NOW" button) produces another page that
restates that the SW is incompletely configured, but offers no "out."
It provides a link to "continue," but that does nothing.
I guess, like our Detroit auto makers, they've gotten too large and
prosperous to be concerned with producing useful products.
Forewarned is forearmed.
Richard