I got virus - how to repair

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G

Guest

My XP computer has stopped working and I probably have got a virus. XP starts
loading but only come to the win logo. What should I do? Can I use failsafe
mode and fix my problem in some way?
 
I have the same problem. At first, the start up would get to the win logo
and then cut out. Now, I get the screen asking me to select the operating
system to use, but it won't accept either choice. I ran the XP disk to try
to repair the start up problem, but it won't accept my password and therefore
will not go into repair mode. Theonly other option is to reinstall XP, but I
am pretty sure that will cause me to lose all my data. If anyone solves your
problem for you, please let me know what the solution is so that I can try it.
 
Sometimes Windows begins to load but then stops responding during the startup
process. In most cases, the problem is a new piece of hardware, a new
program, or a corrupted system file. Follow the instructions below to
troubleshoot the problem. Try to start your computer after each step.
Continue to the next step only if Windows continues to fail during startup.

To troubleshoot startup problems

1. Restart your computer. Immediately after the screen goes blank for the
first time, press the F8 key repeatedly. The Windows Advanced Options menu
appears. If the menu does not appear, restart your computer and try again.
Use the cursor keys on your keyboard (your mouse will not work) to select
Last Known Good Configuration, and then press ENTER. Windows XP attempts to
start.

2. If you recently installed new hardware, shut down your computer and
disconnect the hardware. Then, restart Windows XP and troubleshoot your
hardware to get it working properly.

3. Restart your computer and press F8 again. This time, choose Safe Mode
and press ENTER. Windows XP attempts to start in Safe Mode. If Windows XP
starts successfully in Safe Mode, you can remove any programs or updates you
have recently installed that you cause the problem. You can also perform
virus scans. Then, restart your computer normally.
 
George said:
I have the same problem. At first, the start up would get to the win
logo
and then cut out. Now, I get the screen asking me to select the
operating system to use, but it won't accept either choice. I ran
the XP disk to try to repair the start up problem, but it won't
accept my password and therefore will not go into repair mode.
Theonly other option is to reinstall XP, but I am pretty sure that
will cause me to lose all my data. If anyone solves your problem for
you, please let me know what the solution is so that I can try it.

Here is a fix for the administrator password issue. I have used this method
several times and it works well.
http://www.dslreports.com/forum/remark,14828505
 
Joachim said:
My XP computer has stopped working and I probably have got a virus. XP
starts
loading but only come to the win logo. What should I do? Can I use
failsafe
mode and fix my problem in some way?

Why do you think it's a virus? What happens at the XP logo? Does it go on
endlessly or just stop or go to a menu or what exactly.
 
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