i Can't switch my pc off

  • Thread starter Thread starter Sam
  • Start date Start date
S

Sam

I am unable to swticth my pc off properley when i ever i
click switch off or restart it does nothing, i also
cannot install norton anti- virus because it constantly
comes up with an error, i have re-installed windows twice
and the problem still occurs. The only way i can turn it
off is by the power switch, which is bad for the pc.
Please respond i am stuck for ideas
 
I would run error checking. Need help? Open up help and
support and search for "error checking" It will run
outside of windows. If you need to look at the report
(and suggest you do) Open up event viewer and look for
winlogon as a source heading and open it. If you have bad
block errors I would donwload your hardrive manufacturer
diagnostic utility
 
1. run chkdsk. use the recovery console and type chkdsk /r.

2. run system file checker. sfc /scannow.

3. scan for spyware.
 
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