I can't open attachments on outlook

  • Thread starter Thread starter Guest
  • Start date Start date
Dear Customer,

Thank you for posting here.

Before we go further, in order to get a more concrete idea as to what the
exact problem is and how to resolve it efficiently, would you please answer
the following questions to narrow down the problem? I appreciate your help
to collect this information as soon as possible.

1. Please capture a screen shot of the error message during opening
attachment in Outlook, and send to me directly for further research:
(e-mail address removed).

2. Please let me whether the issue happens to all attachment or only
specific attachment.

3. Do you use Exchange Mailbox or POP3 account?

Please let me know the result so that I can provide further assistance on
this problem. I am looking forward to your reply. Thanks and have a nice
day!

Thanks & Regards,

Lee Li
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Content-Class: urn:content-classes:message
| From: <[email protected]>
| Sender: <[email protected]>
| Subject: I can't open attachments on outlook
| Date: Thu, 18 Nov 2004 05:01:38 -0800
| Lines: 5
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="iso-8859-1"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| Thread-Index: AcTNbr2A+V48Fqt+R2ywgfcB/027ew==
| Newsgroups: microsoft.public.outlook.general
| Path: cpmsftngxa10.phx.gbl
| Xref: cpmsftngxa10.phx.gbl microsoft.public.outlook.general:254768
| NNTP-Posting-Host: tk2msftngxa14.phx.gbl 10.40.1.166
| X-Tomcat-NG: microsoft.public.outlook.general
|
| Hi All,
|
| I can't open attachments on outlook.
|
| Thanks
|
 
Hello Lee

Thank you very much for your offer to help. I very much
appreciate it. I would like to inform you that the
problem has been resolved. I rebooted the machine and
then everything went back to normal. (I think it knew
that Lee is coming to deal with it, it got frightened off
and it resolved itself ;-))

Have a nice day !

Regards
 
Hi Customer,

Thank you for the update and the additional information. I am very glad
that everything is fine in your side. It is really nice to work with you.

Should you have any other technical questions in the future, please don't
hesitate to let us know by posting in our newsgroups. It's always our
pleasure to be of assistance.

Have a nice day!

Lee Li
--------------------
| Content-Class: urn:content-classes:message
| From: <[email protected]>
| Sender: <[email protected]>
| References: <[email protected]>
<[email protected]>
| Subject: RE: I can't open attachments on outlook
| Date: Fri, 19 Nov 2004 12:32:23 -0800
| Lines: 90
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="iso-8859-1"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| thread-index: AcTOduBn7sw+eQjESL2QoTGBAt5eig==
| X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| Newsgroups: microsoft.public.outlook.general
| Path: cpmsftngxa10.phx.gbl
| Xref: cpmsftngxa10.phx.gbl microsoft.public.outlook.general:255277
| NNTP-Posting-Host: tk2msftngxa13.phx.gbl 10.40.1.165
| X-Tomcat-NG: microsoft.public.outlook.general
|
| Hello Lee
|
| Thank you very much for your offer to help. I very much
| appreciate it. I would like to inform you that the
| problem has been resolved. I rebooted the machine and
| then everything went back to normal. (I think it knew
| that Lee is coming to deal with it, it got frightened off
| and it resolved itself ;-))
|
| Have a nice day !
|
| Regards
|
| >-----Original Message-----
| >Dear Customer,
| >
| >Thank you for posting here.
| >
| >Before we go further, in order to get a more concrete
| idea as to what the
| >exact problem is and how to resolve it efficiently,
| would you please answer
| >the following questions to narrow down the problem? I
| appreciate your help
| >to collect this information as soon as possible.
| >
| >1. Please capture a screen shot of the error message
| during opening
| >attachment in Outlook, and send to me directly for
| further research:
| >[email protected].
| >
| >2. Please let me whether the issue happens to all
| attachment or only
| >specific attachment.
| >
| >3. Do you use Exchange Mailbox or POP3 account?
| >
| >Please let me know the result so that I can provide
| further assistance on
| >this problem. I am looking forward to your reply. Thanks
| and have a nice
| >day!
| >
| >Thanks & Regards,
| >
| >Lee Li
| >Microsoft Online Partner Support
| >
| >Get Secure! - www.microsoft.com/security
| >
| >=====================================================
| >When responding to posts, please "Reply to Group" via
| your newsreader so
| >that others may learn and benefit from your issue.
| >=====================================================
| >This posting is provided "AS IS" with no warranties, and
| confers no rights.
| >--------------------
| >| Content-Class: urn:content-classes:message
| >| From: <[email protected]>
| >| Sender: <[email protected]>
| >| Subject: I can't open attachments on outlook
| >| Date: Thu, 18 Nov 2004 05:01:38 -0800
| >| Lines: 5
| >| Message-ID: <[email protected]>
| >| MIME-Version: 1.0
| >| Content-Type: text/plain;
| >| charset="iso-8859-1"
| >| Content-Transfer-Encoding: 7bit
| >| X-Newsreader: Microsoft CDO for Windows 2000
| >| X-MimeOLE: Produced By Microsoft MimeOLE
| V5.50.4910.0300
| >| Thread-Index: AcTNbr2A+V48Fqt+R2ywgfcB/027ew==
| >| Newsgroups: microsoft.public.outlook.general
| >| Path: cpmsftngxa10.phx.gbl
| >| Xref: cpmsftngxa10.phx.gbl
| microsoft.public.outlook.general:254768
| >| NNTP-Posting-Host: tk2msftngxa14.phx.gbl 10.40.1.166
| >| X-Tomcat-NG: microsoft.public.outlook.general
| >|
| >| Hi All,
| >|
| >| I can't open attachments on outlook.
| >|
| >| Thanks
| >|
| >
| >.
| >
|
 
We use Exchange Mailbox rather than a POP3 setup running Windows 2000
Professional; This situation has occurred after SR-3; It does this
sporatically on any attachment; I have tried Q296065 renaming *.dat files and
run scanpst without success;
 
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