I can't get a certain program to install

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Guest

I have a disc with a bunch of different programs on it and everything will install except one program that I am trying to install. I trying going to start, run then browsing for the file and I click the setup file and when I click ok nothing happens. No installation window will pop up. But when I shut down my computer thats when it'll pop up and I just can't get it to install. Is there anyway anyone can help me? Thanks!
 
Hi Melanie. It could be a variety of problems. The installer might be bad. ie the Setup program. Also you should browse the CD and look for an install file or a read me file that could offer more info. The program might be inside of a zip file that has to be unzipped prior to installing. Hope this helps

www.keen.com/Vince Healey
 
I don't believe the installer is bad. I think has to do with my computer, because it'll install into my parents computer. I'm tried it on their computer to see if it'll run and it does run perfectly fine. Also their computer is a later version, mine is a newer version of windows. But like I said every single program but that "one" will not run. And the file isn't zipped either. Could there be some other problem, like something to do with my computer? Thanks for your help!
 
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