I cannot open a .htm attachment file

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G

Guest

I receive mails with an e-mail as attachment with extensión .htm, when I try
to open this file with double click, I receive the following error:

“Can’t create file: c.htm, right click the folder you want to create the
file in, and then click properties on the shortcut menu to check your
permissions for the folderâ€.

I can open these files before; I don’t know what happened now with Outlook.

Can somebody help me?
Thank you
 
LL said:
I receive mails with an e-mail as attachment with extensión .htm,
when I try to open this file with double click, I receive the
following error:

“Can’t create file: c.htm, right click the folder you want to create
the file in, and then click properties on the shortcut menu to check
your permissions for the folderâ€.

I can open these files before; I don’t know what happened now with
Outlook.
Click to expand...

It sounds like an issue with your Outlook Secure Temp Folder. First, close
Outook and clear the IE temporary files. In IE, click Tools>Internet
Options>Delete FIles. When asked, select "Delete all offline content".

If that doesn't help, close Outlook again and assuming Windows XP, do this:
open a command line window (Start>All Programs>Accessories>Command Prompt or
Start>Run, enter cmd in the Open field and click OK. It will be somewhat
different for other Windows versions) and enter the following:

cd %UserProfile%\Local Settings\Temporary Internet Files
dir /a

look for a folder that starts with "OLK" Note its name. For this example,
let's say it's OLK1A. Delete that folder with the command

rmdir /q /s OLK1A

(using the name you found, of course).

If that does't solve the problem, close Outlook again and click Start>Run,
enter regedit in the Open field, and click OK. Locate the key

HKEY_CURRENT_USER\Software\Microsoft\Office\XXX\Outlook\Security
(where "XXX" depends on your version of Outlook. It will be "8.0", "9.0",
"10.0", or "11.0". Use the highest number you find).

On the right side, you should see "OutlookSecureTempFolder". Select it and
press Delete. Click Yes, then exit Regedit. Now start Outlook and try
again.

If none of these ideas help, I don't have any others.
 
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