I can not delete a JUNK mail from my INBOX and Outlook get freeze

  • Thread starter Thread starter Luis Cardoza
  • Start date Start date
L

Luis Cardoza

I'm using Outlook 2002, and there is a message with
subject:Failure Notice, with size 104 MB, that I can not
delete, move or copy from my INBOX to other folder, and
Oulook is freeze when I try to open or preview this
message.
How can I do in order to clean this junk message? or What
is the error and the resolution procedure?

Please send also your answers to (e-mail address removed)

Thank,

Luis Cardoza
 
I tried to delete the message holding SHIFT and deleting
but Outlook 2002 is freeze when I "click" over this
message from (e-mail address removed) with
subject: Failure notice and size 104 MB.
I can work with everything in my OUTLOOK 2002, but when I
touch this message in the INBOX folder.
I don't know what I have to do in order to delete it.
Would you please help me?. Please send your answers to my
e-mail address: (e-mail address removed)

Thanks,

Luis Cardoza
-----Original Message-----
try holding shift and deleting

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com


I'm using Outlook 2002, and there is a message with
subject:Failure Notice, with size 104 MB, that I can not
delete, move or copy from my INBOX to other folder, and
Oulook is freeze when I try to open or preview this
message.
How can I do in order to clean this junk message? or What
is the error and the resolution procedure?

Please send also your answers to (e-mail address removed)

Thank,

Luis Cardoza
Click to expand...


.
Click to expand...
 
Try this:
Send yourself a test email.
From your inbox, highlight your test email.
Hold down ctrl and highlight the problem email.
Now delete the highlighted emails.

I hope that helps.

Ray Zabala
 
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