I can not delete a duplicate personal folders list

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Guest

Vall...

amazing that there isn't an easy fix for this. The instructions provided
simply don't work ( tools-email accounts-view change email accounts-deliver
to new account-finish-close outlook and reopen ), and none of the other
offered explanations have worked either. As this is such a common problem;
why hasn't microsoft provided a very EASY fix? I am more confused ( and
frightened ) and don't want to make the problem worse!
 
Your profile is corrupt, probably based on an incorrect migration of your
..pst file.

Create a new mail profile and configure it to use your existing .pst file.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Gino asked:

| Vall...
|
| amazing that there isn't an easy fix for this. The instructions
| provided simply don't work ( tools-email accounts-view change email
| accounts-deliver to new account-finish-close outlook and reopen ),
| and none of the other offered explanations have worked either. As
| this is such a common problem; why hasn't microsoft provided a very
| EASY fix? I am more confused ( and frightened ) and don't want to
| make the problem worse!
 
In
Gino said:
Vall...

amazing that there isn't an easy fix for this. The instructions
provided simply don't work ( tools-email accounts-view change email
accounts-deliver to new account-finish-close outlook and reopen ),
and none of the other offered explanations have worked either. As
this is such a common problem; why hasn't microsoft provided a very
EASY fix? I am more confused ( and frightened ) and don't want to
make the problem worse!
Click to expand...

Not sure who Vall is - you've posted this as a new message, not a reply.

If you have a ghost PST showing up, your profile is corrupt. Create a new
mail profile in control panel | mail. Don't copy the existing one...
 
Thanks... I tried that but obviously I'm doing something wrong as it didn't
work. I will try again, thanks
 
Sorry ( Vall is a typo ). I am brand new to this... Is there a simple set of
instructions somewhere that I can follow steo by step? I know this is simple
to you folks, but I am finding it very difficult.
 
Thanks Diane... You can't get much simple... hopefully even I can't screw
this up!

Diane Poremsky said:
http://www.outlook-tips.net/beginner/new_profile.htm
then
http://www.outlook-tips.net/beginner/connect_pst.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






Gino said:
Sorry ( Vall is a typo ). I am brand new to this... Is there a simple set
of
instructions somewhere that I can follow steo by step? I know this is
simple
to you folks, but I am finding it very difficult.
Click to expand...
Click to expand...
 
Hello again Diane...

Well, I followed the instructions exactly, and it created a new profile, but
when I went to my pst files ( as per instructions, it created a second set of
files again. My new profile has no emails in it, and the second set has
everything... Nuts!

Diane Poremsky said:
http://www.outlook-tips.net/beginner/new_profile.htm
then
http://www.outlook-tips.net/beginner/connect_pst.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






Gino said:
Sorry ( Vall is a typo ). I am brand new to this... Is there a simple set
of
instructions somewhere that I can follow steo by step? I know this is
simple
to you folks, but I am finding it very difficult.
Click to expand...
Click to expand...
 
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