I am having difficulty open word documents attached to emails.

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Guest

I received 3 emails with word attachments and tried opening them. They opened
for about 1/2 second and then disappeared. I try re-opening them and they do
not open.
 
Opening documents directly from attachments can cause problems in several
ways. Instead, save the attachment to your Word documents folder, then open
it from there.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

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all may benefit.
 
What error message do you get?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
There is no error message. I click on the email attachment (which is an MS
Word document) and the window comes up and asks if I want to open or save the
document. If I open the document, Word opens and I see the document for about
1/2 second beforeit diasappears. Word completely shuts down and I am staring
back at the screen previous to opening the attachment. I can save the
document and the same thing happens. this just started last week. Before I
never had a problem.
 
You're saying that even if you save the document to your usual document
folder, you cannot open it?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
That is exactly what I am saying. If you want, I can forward to you a word
document that I have saved that I can't open.
 
If it's reasonably small, then yes, send it and I'll have a look.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
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