I just resolved this same problem, and after performing several steps,
eventually what did the trick was re-registering some .dll files that were
specified in MS article KB813444.
I have pasted the article for conveinience, or just go to HELP -Online
Help, and search for this KB813444 article. It lists several steps to take,
and is what you will probably need to do.
Go down to the step that says Register .dll files, follow these
instructions, and it should get things working.
Doug
(pasted from MS article KB813444):
To troubleshoot situations where you cannot connect to SSL Secured (128-Bit)
Web sites using Internet Explorer, try the following procedures, in the
order that they are presented. After each procedure, use Internet Explorer
to try to connect to a SSL Secured (128-Bit) Web site and determine if the
problem is resolved. If you can connect to the SSL Secured (128-Bit) Web
site and the problem is resolved, you do not have to follow the remaining
procedures in this article. If the problem is not resolved, continue to the
next procedure.
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Delete Temporary Internet Files
To do so:
1.. Start Internet Explorer.
2.. On the Tools menu, click Internet Options, and then click the General
tab.
3.. Under Temporary Internet files, click Delete Cookies.
4.. Click OK when you are prompted to confirm the deletion.
5.. Click Delete Files.
6.. Click OK when you are prompted to confirm the deletion.
7.. Under History, click Clear History.
8.. Click Yes when you are prompted to delete your history of visited Web
sites.
9.. Click OK.
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Configure Security, Content, and Advanced Settings in Internet Explorer
To do so:
1.. Configure the security settings for the Trusted sites zone in Internet
Explorer. To do so:
1.. In Internet Explorer, on the Tools menu, click Internet Options, and
then click the Security tab.
2.. Click Trusted sites, and then click Default Level.
3.. Add the SSL Secured (128-Bit) Web site to the Trusted sites zone. To
do so, click Sites, type the URL of the site in the Add this Web site to the
zone box, click Add, click OK, and then click Apply.
2.. Clear the Secure Sockets Layer (SSL) state and AutoComplete history.
To do so:
1.. Click the Content tab.
2.. Under Certificates, click Clear SSL State.
3.. Click OK when you receive the message that the SSL cache was
successfully cleared.
4.. Under Personal information, click AutoComplete.
5.. Under Clear AutoComplete history, click Clear Forms. Click OK when
you are prompted to confirm the operation.
6.. Click Clear Passwords. Click OK when you are prompted to clear all
previously saved passwords, and then click OK two more times.
3.. Verify that Internet Explorer is configured to use SSL 2.0 and SSL
3.0. To do so:
1.. Click the Advanced tab.
2.. In the Settings box, under Security, click to select the Use SSL 2.0
and Use SSL 3.0 check boxes (if they are not already selected), and then
click OK.
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Verify that the Date and Time Settings on Your Computer Are Correct
To verify that your computer is configured with the correct date and time
settings:
1.. Click Start, and then click Control Panel.
2.. Click Date, Time, Language, and Regional Options, and then click Date
and Time.
3.. Click the Date & Time tab.
4.. Make sure that the date and time settings are configured to use the
current date and time, and then click OK.
Verify that Your Computer Is Using 128-Bit Encryption
To do so:
1.. In Internet Explorer, on the Help menu, click About Internet Explorer.
2.. The level of encryption on your computer appears next to the words
Cipher Strength. Verify that the Cipher Strength value appears as 128-bit.
3.. Click OK.
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Use System Restore to Return Your Computer to a Previous State
The System Restore feature in Windows XP takes a "snapshot" of critical
system files and some program files and stores this information as restore
points. You can use these restore points to return Windows XP to a previous
state. For additional information about how to do so, click the following
article number to view the article in the Microsoft Knowledge Base:
306084 HOW TO: Restore the Operating System to a Previous State in Windows
XP
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Check Third-Party Firewall or Antivirus Programs
Make sure that third-party firewall or antivirus programs that are installed
on your computer are configured correctly and are not preventing you from
connecting to security-enhanced Web sites. For more information, see the
product documentation or contact the program vendor. For information about
how to contact your software vendor, click the appropriate article number in
the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
Microsoft provides third-party contact information to help you find
technical support. This contact information may change without notice.
Microsoft does not guarantee the accuracy of this third-party contact
information.
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Use the System File Checker (Sfc.exe) Tool to Scan all Windows File
Protection (WFP) Protected Files
Use System File Checker with the /scannow parameter (sfc /scannow) to
immediately scan and verify the versions of all the system files that
Windows File Protection helps protect. If System File Checker discovers that
such a file was overwritten, it retrieves the correct version of the file
from the cache folder (Systemroot\System32\Dllcache) or from the Windows
installation source files, and then replaces the incorrect file. System File
Checker also checks and repopulates the cache folder. You must be logged on
as an administrator or as a member of the Administrators group to run System
File Checker. To run System File Checker with the /scannow parameter:
1.. Click Start, and then click Run.
2.. In the Open box, type cmd, and then click OK.
3.. At the command prompt, type sfc /scannow, and then press ENTER.
For additional information about System File Checker, click the following
article number to view the article in the Microsoft Knowledge Base:
310747 Description of Windows XP and Windows Server 2003 System File Checker
(Sfc.exe)
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Verify that the Microsoft Cryptographic Services Service Is Started
To verify that the Cryptographic Services service is started (and to start
it if it is not):
1.. Click Start, and then click Run.
2.. In the Open box, type cmd, and then click OK.
3.. At the command prompt, type net start cryptsvc, and then press ENTER.
4.. Type exit to quit Command Prompt.
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Register .Dll Files
Re-register the following .dll files:
Softpub.dll
Wintrust.dll
Initpki.dll
Dssenh.dll
Rsaenh.dll
Gpkcsp.dll
Sccbase.dll
Slbcsp.dll
Cryptdlg.dll
To do so:
1.. Click Start, and then click Run.
2.. In the Open box, type cmd, and then click OK.
3.. At the command prompt, type the following lines and press ENTER after
each line:
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
4.. Click OK when you receive the message that DllRegisterServer in
FileName succeeded.
5.. Type exit to quit Command Prompt.
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Create a New User Profile
In certain situations, you may not be able to locate SSL Secured (128-Bit)
Web sites if your Windows user profile is damaged. To troubleshoot, log on
to the computer as another user and try to connect to a SSL Secured
(128-Bit) Web site. If you can connect to SSL Secured (128-Bit) Web sites
when you are logged in as a different user, this may indicate that your user
profile is corrupted. In this situation, back up the information and
settings that you want from your profile (for example, the My Documents and
Favorites folders), and then delete the damaged profile. To delete a user
profile:
1.. Log on to the computer as Administrator or as a member of the
Administrators group.
2.. Click Start, and then click Control Panel.
3.. Click Performance and Maintenance, and then click System.
4.. Click the Advanced tab, and then under User Profiles, click Settings.
5.. In the Profiles stored on this computer list, click the user profile
that you want to delete, and then click Delete.
6.. Click Yes when you are prompted to confirm the deletion.
7.. Click OK, click OK, and then quit Control Panel.
8.. Log off the computer as Administrator, and then log on as the user.
Windows creates a new profile for the user.
Note Alternatively, you may want to create a new user, and then copy the
data from your old profile to the profile of the new user. For additional
information about how to do so, click the following article number to view
the article in the Microsoft Knowledge Base:
811151 How to Copy User Data to a New User Profile
back to the top Last Reviewed: 7/28/2003
Keywords: kbHOWTOmaster KB813444
----- Original Message -----
From: "palmem" <
[email protected]>
Newsgroups: microsoft.public.windows.inetexplorer.ie6.browser
Sent: Saturday, August 23, 2003 8:48 AM
Subject: https
