HPW5hei.hlp What is it?

  • Thread starter Thread starter Philip Reece-Heal
  • Start date Start date
P

Philip Reece-Heal

Every time I boot up my laptop I get a message:

"Cannot find the $(SPOOL2DRIVERSPATH)HPW5hei.hlp file. Do you want to try to
find this file yourself?"

I can't find a file HPW5hei.hlp on my machine.

Does anybody know what this file is? Or what it is supposed to do?
More importantly, how can I get rid of this annoying message?

Any help appreciated

Regards
Philip
 
Looks like you have an HP printer.

Have a look in WINDOWS\system32\spool\drivers & see if 'hpw5hei.hlp' is
there.
If it is, when it asks next time, click "yes" and then point it to that
drivers folder.

Otherwise, download and install the updated drivers from HP.

Before installing however, with HP, it's safer to make sure that the version
existing on your system is uninstalled.

Here is the link to the driver download search:
http://www.hp.com/country/us/en/support.html
 
Philip said:
Every time I boot up my laptop I get a message:

"Cannot find the $(SPOOL2DRIVERSPATH)HPW5hei.hlp file. Do you want to
try to find this file yourself?"

I can't find a file HPW5hei.hlp on my machine.

Does anybody know what this file is? Or what it is supposed to do?
More importantly, how can I get rid of this annoying message?

Any help appreciated

Regards
Philip
Click to expand...

You might want to look at this discussion that appears to understand the
problem;
http://tinyurl.com/twxl

or links full URL;
http://forums1.itrc.hp.com/service/...0.html&admit=716493758+1068135977070+28353475
 
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