HP Pavilion

  • Thread starter Thread starter Georgieboy
  • Start date Start date
G

Georgieboy

I have an HP 9680C which has been very stable with XP
professional. After upgrading all of the drivers and
installing SP2 it became very unstable and would hang or
crash randomly. I have worked with HP and am not able to
tell what driver is causing it yet but uninstalling SP2
gets me back to a stable situation.
 
Hi,

Ok, so you are asking what?

Did HP have you create a dump file when the system crashed? This would
normally give them the necessary information to identify the problem driver.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
Hi,

I don't know if this is related, but I have a HP Pavillion t430.uk
running XP SP2. My machine crashes constantly, and I haven't been able
to work out what is causing it.

My initial thread is this:
http://groups.google.com/[email protected]&rnum=1

I can be in windows for a minute or so, the screen hangs, and then the
monitor turns off as if there is no longer any signal. I have to
hard-reset every time, but when windows starts up again, there are no
errors or problems in the event log.
If I am in a game (CoD, Farcry, Painkiller, etc), the screen usually
goes darker at first, then hangs, but the sound is playing perfectly
well in the background. Again, a hard-reset is the only option.

My latest attempt at fixing the problem was to try the Ohmega drivers
rather than the ATI drivers, but still exactly the same problem. As
far as I can tell, my motherboard drivers (MSI 6575 ver 3.1) are up to
date, my memory is good, I am virus/adware free, and I am not
overheating.

THIS IS SO FRUSTRATING!
 
I'd try a different video card.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
After reading this thread:

http://www.short-media.com/forum/showthread.php?t=21028

We are not the only ones having this problem. I have also read
somewhere that SP2 (possibly) installs an updated version of
DirectX9.0c that isn't compatible with some graphics cards.

I don't want to remove SP2, as it doesn't actually solve the problem,
even if my symptoms disappear (if you know what I mean). SP2 does seem
quite error prone. I know that there are only approximately 5% of
problem installs, but if there have been 100 million downloads
reported so far....
 
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