HP is just goofing with you, as their drivers seem able to
do with XP users all too, too often
If you run a cmd prompt and enter
net localgroup administrators
is your account listed ?
If so it is an admin still.
Tell HP support that you have found that an admin account
can use the feature but no other account can and that they
need to provide you with *_safe_* instructions on how to
make their product usable for all accounts.
They are getting better, as once they wanted people to set a
permissions change, granting everyone full control on the
entire HKLM hive of the registry. (!!) What you experience is
likely a permissions issue, on some directory or some specific,
small key within the registry.
Demand some quality from them, and an out-of-the-box
workable, Windows certifiable, product.
--
Roger Abell
Microsoft MVP (Windows Server System: Security)
MCSE (W2k3,W2k,Nt4) MCDBA
smoothinterludes said:
I have installed the HP Officejet 6110 All-In-One on my XP Pro machine.
The FAX, copier, printer functions all work. The scanner does not. After
trying all the HP tech support suggestions to no avail, I think the problem
stems from my not having Administrator privileges. This is my own personal
laptop and I am the sole owner and user. However, it seems I am no longer
the Administrator. Why do I no longer have Administrator privileges on my
own machine? Does it have something to do with my security? Thanks for any
help or suggestions.
