HP deskjet 970 Paper Jam

  • Thread starter Thread starter iskowitzsa
  • Start date Start date
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iskowitzsa

When I try to just do a test page manually on the printer the paper
starts in its path and jams just as it comes out the front. Seems to
jam around what I call the guide pins. Which after inspection I found
only one of these are NOT broken. Is that my problem and can these pins
or guides be purchased and replaced? Thanks in advance.. Stu
 
iskowitzsa said:
When I try to just do a test page manually on the printer the paper
starts in its path and jams just as it comes out the front. Seems to
jam around what I call the guide pins. Which after inspection I found
only one of these are NOT broken. Is that my problem and can these pins
or guides be purchased and replaced? Thanks in advance.. Stu
Click to expand...
Is the part the paper pusher bar shown as item 8 in this diagram?
http://www.printerworks.com/Catalogs/DJ9xx-Catalog/201_9xxPrintMechanism_2.html
 
iskowitzsa said:
Yes the part with the two broken pins does seem to be #8 (the best I can
tell). But the parts list doesn't show the 970 model for a replacement.
Click to expand...
The 970 is not shown but it is the correct part
http://partsurfer.hp.com/cgi-bin/spi/quickpic?model=C6429B&picture=DJ970C/6429902C
If this were the part how hard or easy is it to replace.
Click to expand...
I had to replace one last year. As I recall it was not too hard to
replace. It ended up costing close to $30 with S&H.
 
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