-----Original Message-----
I recently upgraded from 98 to XP and the system will no
longer detect my HP CD-Writer Plus 8200 internal (non-
USB) drive. I can't find a driver or install program
that will work. Has anyone experienced this problem.
Brian:
When you loaded XP, Easy CD Creator (or likeness) was on
the system?
The BIOS sees the drive fine?
It is not present in device manager?
If you load a new driver, you cannot?
If you load new software, no difference?
Yes to these means Filters.
First, uninstall any burning software on the system.
Reboot as required.
Go to start
run
type regedit, then OK, to open the registry editor
Expand HKEY_LOCAL_MACHINE
Expand SYSTEM
Expand CurrentControlSet
Expand Control
Expand Class
Find and highlight: {4D36E965-E325-11CE-BFC1-08002BE10318}
Right click on it, go to export.
Save it on the desktop, with back as the file name (in
case this does not work)
Save it.
With the {4D36E965-E325-11CE-BFC1-08002BE10318}key still
blue on the left, look on the right for an entry for
Upper Filters
Delete the Upper Filters
Look for Lower Filters as well.
Delete that too.
Close the Registry Editor, and restart the machine.
See if Explorer finds your drives.
Cheers,
Angus