Hi Harold,
Try this fix, courtesy of Kelly's Korner:
This problem can occur when the printer driver is initially
installed. The printer installation program from the
manufacturer does not enable the New Hardware Wizard to
finish its detection of the newly installed printer.
To work around this problem, enable the New Hardware Wizard
to finish, even though the wizard cannot detect a new
printer. New Hardware Wizard Detects Printer Device After
Every Restart
Workaround for HP Printers:
1. When the Found New Hardware Wizard starts at startup of
the computer, click <next>.
2. When it asks you for the HP disk, (the next thing that
will require a response from you probably), click <ok>.
However, do NOT insert the disk into your CD-ROM drive.
3. On the next screen that comes up, there will be a button
that is already highlighted telling the wizard where to
find the printer driver (which is what it is looking for).
This button will be pointing it at "other media,
CD-ROM,etc.
The trick is to DESELECT this button. At that point, the
button for your C: drive will become active and you can
select the C: drive. It will also probably be prompting you
with the location for the already installed HP printer
driver that is somewhere on your C: drive. (If not, you
need to click browse and locate the driver).
4. After you have deselected the CD-ROM and selected the C:
drive, click <ok> (or <next> or whatever.) The Wizard then
makes a second copy of your printer driver (and, by the
way, creates a second "installed printer" in your Control
Panel/Printers). And then, the wizard finally completes and
tells you that you have successfully installed the new
hardware.
5. On subsequent startup, the Wizard should then NOT run.
Sleepless
