HP 832C will print from Internet but not MSWord

  • Thread starter Thread starter Sandi
  • Start date Start date
S

Sandi

Have XP Home. Printer always worked until this week when
I installed DSL from BellSouth. Now it will print from
any web site, OE, or AOL but not from my documents in
MSWord. When I click print, it starts to operate but the
page is blank...nothing prints. Results from Windows XP
Printer Test Page says "you have correctly installed your
HP DeskJet." Does the problem originate from HP, MSWord,
XP, BellSouth or OE? Help! Any suggestions are
appreciated.
 
Hello---i'm sorry i can't help--but, i have the same
problem with my HP model 722 printer--all of a sudden it
won't print with Word--the page comes out of the
printer , but , extremely light and cant read it. But,
yet any page off of the web site, etc is fine. Would you
please email me if you find out what is wrong--i sure
would appreciate it. (e-mail address removed)
 
Cari, thanks for your suggestion but since I've never
done this what do I do specifically? Do I just install
the MS Word CD and reinstall or is there a place on
Windows XP that is called "Repair Installation?" Do I
have to download all my documents to save them first?
 
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