how would you verify that exchange server is down?

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I was asked this question in a phone interview ans was not sure how to answer
it.The question was "if a client called the helpdesk and said the exchange
server is down,how would I verify this?"......thanks for any answers.
 
Some checks are

-check it with your own client
-ping it (or use pathping to see where connectivity gets lost)
-check the Event Viewer on the Exchange server
-check if the services are still running
-check in Exchange System Manager if the mailbox is still mounted

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
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