How to move Inbox back to server

  • Thread starter Thread starter Dan
  • Start date Start date
D

Dan

One of my clients changed some options and all his mail from the server went
to his 'Personal Inbox'.

I went to 'Tools' - 'Email Accounts' - 'View/Change...' and had him change
the "Deliver new e-mail to the following location" back to "Mailbox - Larry
Jones". His "New" mail will now stay on the server but when I have him copy
the mail from Public folder to the Server. When drags the messages from
Personal to Mailbox - Larry Jones - Inbox they disappear and go back to his
personal folders.

What are we doing wrong?

Dan
 
Dan said:
One of my clients changed some options and all his mail from the
server went to his 'Personal Inbox'.

I went to 'Tools' - 'Email Accounts' - 'View/Change...' and had him
change the "Deliver new e-mail to the following location" back to
"Mailbox - Larry Jones". His "New" mail will now stay on the server
but when I have him copy the mail from Public folder to the Server.
When drags the messages from Personal to Mailbox - Larry Jones -
Inbox they disappear and go back to his personal folders.

What are we doing wrong?

Dan
Click to expand...

In the folder list, in the PST file, if you highlight inbox, and then select
all items, right-click/hold, drag to the mailbox inbox, release the right
mouse button and choose Copy, does it work? Same for sent items/anything
else?
 
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