How to get beyond Welcome Screen

  • Thread starter Thread starter Steph
  • Start date Start date
S

Steph

I have Windows XP Home Edition and just installed Spybot
1.3. When I rebooted machine, I get to Welcome Screen and
cannot proceed any further -- i.e. I cannot get to my
desktop. When I click on ICON for the PC, it appears as
those it's loading settings and then just returns me to
the same screen. How can I get beyond this?
 
Steph, on next Startup tap F8 repeatedly until you get a startup menu.
Select Safe Mode. When the
OS finishes loading go to Start>All Programs>Accessories>System
Tools>System Restore. Try to go
back before this problem happened.
 
Rich - thanks for the reply!!!! when I tap F8 repeatedly,
I get the following options: Removable Dev, Hard Drive,
ATAPI CD-ROM, IBA 4.0.19 Slot 0208 -- nothing about Safe
Mode. I tried all of these options and get the same
problem as described earlier. Do you have any other
suggestions for me to try?
 
OK - I actually was able to get to "Safe Mode" and I still
get to the same Welcome Screen -- now I have two icons
from which I can select 1) Administrator or 2) My PC.
Again, when I click either of these -- loading settings
message line appears and then message logging off. So, I
can't get beyond that Welcome Screen.

Any other thoughts or ideas to try? As you can imagine,
I'm extremly frustrated since I can't get to any of my
files, programs, etc.

Thanks again!
Steph
 
"Steph, could you give me some information about your computer ie make,
model etc . You may have
a Recovery Disk or Partition that came with the computer.
 
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