Pegasus,
Many users shouldn't use MSCONFIG/AUTORUN/REGISTRY EDITOR or other
applications unless they know what they are doing. What can you do unless
they allow you to remote to their machine & let you fix it for them? They
have to learn sometimes, but a little knowledge can be dangerous, as you
know
Some virus scanners can cause slowness to the machine due to startup scans I
agree, but you can go one level lower & ask the OP if they are protecting
the BIOS or scanning there as most (not all ) BIOS' support it. Is the BIOS
doing memory checks? Its true that Norton does to some extent, but the
corporate version I use doesn't seem to.
Its more likely to be a startup issue in the registry then a firewall/virus
scanner one, agreed?
You could also say to the OP that they have 3 * SATA I (150) drives. Are
they raided correctly? Are the correct board drivers installed... too? Those
factors would also slow disc access. Then you could ask if the drives have
2/4/8/16 MB cache, which makes some difference. Also things like the PC3200
DDR memory (400 MHz) etc etc etc. What is the memory on the graphics card &
is the OS stealing some of that memory. Is it on-board VGA instead of an
AGP/PCI - E? See how far you can go with this issue if needed?
One question I would have asked the OP, but not relative to this post is why
do they have a DVD re-writer & a CD re-writer? The CD re-writer is surely
obsolete. For less than £20 ($40) can be changed for another DVD re-writer
So, you & I will wait for the OP's reply to our suggestions
