How to ELIMINATE unknown programme insistant on accessing my addre

[Guest]

I'm on Windows XP and for about a month now when I'm in Outlook I keep
getting notification from an unknown programme wanting to access my address
book.
The buttons offered are YES or NO and HELP.
The HELP advises NO -as it may be a virus.
HOW CAN I ELIMINATE THIS INSISTANT PROGRAMME?

 

[Guest]

Are you using Word as your email editor?

 

[Guest]

YES.

Are you using Word as your email editor?

 

[Guest]

Most likely it's triggered by an add-in (antivirus for an example). Many of
these add-ins have been updated to get around the security prompts. See if
the information on the following page helps:

http://www.slipstick.com/outlook/esecup.htm#autosec

If you're using Outlook 2002 SP3, disable Word as your email editor:

http://www.slipstick.com/outlook/ol2002sp3.htm#problems

 

[Guest]

Many thanks. It looks rather frightening but I'll give it a go.