How to change password for outlook email. No one know's original

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Guest

My boss wants me to create an email data base in microsoft outlook. I've
imputted several dummy addresses & attemted to send to my personal email to
make sure it was working. However, a box requesting a password keeps
appearing & no seems to know the password. I cannot create a new one without
knowing the old one. Also, I was told that a data base has to be created in
microsoft acces not outlook. Is this true? Help!!
 
Can you please define email database so that I understand what it is you're
trying to create? Are you trying to create an email address/contacts list?
 
Hi Kathleen
An example of what I'm trying to do:
I go to file, click on distribution list. I create a group name (Ex. NJ
Churches) under that group name & I click on add contact. I then add all NJ
churche's email addresses, & then I create another group name (Ex. NY
Churches) & so on. Now I have all these addresses under group names. Three
months from now my boss decides to send out a brochure to NJ churches only. I
should be able to go to new message, click on the "Send To" button & add my
NJ church list. Microsoft outlook keeps telling me that it recognizes my
incoming & outgoing mail but cannot launch the email. It tells me to check
password. Then a gray box will appear every couple of minutes for the
password. I hope this helps you to figure out what I am trying to do & I hope
I didn't confuse you even more. Thanks for responding & I'll keep a look out
for your next response.
Thanks Again,
Chrissy
 
What you've done is create Distribution Lists. It almost sounds as though
there's a permissions issue? Are you using Exchange? Are these groups created
on Exchange or are they personal distribution lists?
 
I don't know what exchange is. I am creating these email contacts directly in
microsoft outlook. I guess I would consider this a personal distribution
list. Like I said I can enter the information, but when I go to send... it
claims that their is an error in the password & to verify it. The woman who
created this account hasn't been working for us in over 8 yrs. We don't know
how to create a new password without knowing the old one.
 
JJP said:
I don't know what exchange is. I am creating these email contacts directly
in microsoft outlook. I guess I would consider this a personal
distribution list. Like I said I can enter the information, but when I go
to send... it claims that their is an error in the password & to verify
it. The woman who created this account hasn't been working for us in over
8 yrs. We don't know how to create a new password without knowing the old
one.
Click to expand...

Then you need to get in touch with your ISP or whoever manages your email.
 
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