How does one get an answer here?

  • Thread starter Thread starter BB
  • Start date Start date
B

BB

Perhaps I have missed some secret password or something,
but I've posted this question with no response. I don't
mind being patient, but other questions get answered. Is
my question too juvenile? Do I need to take a course to
ask an intelligent question? Whatever it is, please
direct me, and I will try to be like "the big boys" so
that I can maybe get my question answered.

E-mail. In Outlook 2002, I click on "send/receive" to ask
the server to send me my e-mail that it is holding.
Immediately, I get a small window that says "The
Operation Failed". That's it! Nothing more. I can't get
past that window.
Help please!
 
First, please understand that there is no conspiracy against you.

Second, you don't give us enough information to be able to give you any kind
of meaningful answer.

What OS are you using?
Is your Internet connection working for other tasks (surfing the web).
Do you have dial-up or broadband?
Do you run a home network or is this a stand-alone machine.
Were you ever able to send/receive mail?
Have you changed your settings recently?
Have you checked your smtp/pop settings & password to ensure they are
correct?

-Scott M.
 
Did you try searching the Microsoft Knowledge Base Library or
google.groups.com?

A quick search of google.groups (microsoft.public.outlook) yielded over
4,000 hits.

Searching the MSKB yields at least 25 hits.

Sometimes, we just get tired of repeating answers that a little research on
the poster's part would have found with some legwork.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
BB <[email protected]> asked:

| Perhaps I have missed some secret password or something,
| but I've posted this question with no response. I don't
| mind being patient, but other questions get answered. Is
| my question too juvenile? Do I need to take a course to
| ask an intelligent question? Whatever it is, please
| direct me, and I will try to be like "the big boys" so
| that I can maybe get my question answered.
|
| E-mail. In Outlook 2002, I click on "send/receive" to ask
| the server to send me my e-mail that it is holding.
| Immediately, I get a small window that says "The
| Operation Failed". That's it! Nothing more. I can't get
| past that window.
| Help please!
 
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