Greg and Treesy have suggested you start with "I'm sorry." I would suggest a
more basic approach. Before you apologize, I would make sure that you
actually *feel* sorry. True contrition is the first requirement for a
sensible apology. You absolutely don't want to write "If I have offended
anyone..." Also, you have missed National Sorry Week. See http://www.fortwayne.com/mld/journalgazette/2004/11/22/living/10244998.htm
or (abbreviated version) http://news.scotsman.com/opinion.cfm?id=1363162004
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
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