how do I stop this? Outlook password gets lost when system passwordwhen it is changed

  • Thread starter Thread starter mike
  • Start date Start date
M

mike

Anytime the system password for a user is changed (XP pro), outlook 2003
begins prompting for the e-mail password (not the same as system
password) and no longer remembers the proper e-mail password. How can I
stop that from happening?
 
I don't think Mike means that, I think he means that if the Windows login
password is changed or expires, either via policy or forcing in Active
Directory then Outlook will loose all passwords in all accounts. If this is
the case then I have a case open with Microsoft and if it gets resolved I
will post back.

Mike can you tell me how the password is changed is it via group policy and
do your user leave the client workstation running most of the time and
therefore don't get prompted to change the login password in time.
 
Robert,

You are correct. Our Novell network request password changes and then
sync that change with the domain. I am not aware of any users not changing
their passwords in time. It also doesn't seem to affect systems that
upgraded to Office 2003, only systems with a fresh install of it.

Have you received any resolution to this yet? I saw that just today
someone else has posted the same problem again.

I know this is a very late reply, have been busy with other things, and it
only because an issue when those passwords are due to change.
 
Different issu, and I only see mentions of Outlook 2000 and 2002, not 2003
which is the only system of ours with the problem. Our 2000 and 2002 systems
are just fine, plus it doesn't always prompt. The issue is that changing the
user password changes outlook's password on the client PC. Once the user
puts back the correct password, there is no more problem until a system
password change again.

-Mike
 
Hi -
Has a resolution for this problem been determined yet?
I have the same issue on two of my XP machines that are running Office 2003
and logging into an NT domain. MY PC which is XP, running office 2003 and
logging into an NT domain has no problem with changing passwords.

Thank you !
Rachel
 
Hi -
Has a solution for this problem been found yet?
I am having this same issue with 2 of my XP machines that are running office
2003 and logging into an NT domain. The 3rd PC (mine) does not have this
problem).
Thank you !
Rachel
 
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