How do I remove an email with a typo from the drop down menu when.

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Guest

I sent an email message that was returned due to a typo in the address. When
I sent it the 2nd time, I noticed in the drop down menu that both the correct
and incorrect address was showing. How do I remove the incorrect one. I have
created a contact with the correct info hoping it would pick up on that but
both continue to show.
 
Autocompletion uses a cache of names to which you've sent messages, not your
Contacts.
Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. If your autocomplete list contains only a single entry, use the
directions here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;289975

To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623
 
bperre: Thank so much. I was trying to use the cusor to highlight and it
triggered a new message. I appreciate the help.

Russ Valentine said:
Autocompletion uses a cache of names to which you've sent messages, not your
Contacts.
Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. If your autocomplete list contains only a single entry, use the
directions here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;289975

To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623


--
Russ Valentine
[MVP-Outlook]
bperre said:
I sent an email message that was returned due to a typo in the address.
When
I sent it the 2nd time, I noticed in the drop down menu that both the
correct
and incorrect address was showing. How do I remove the incorrect one. I
have
created a contact with the correct info hoping it would pick up on that
but
both continue to show.
 
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