How do I remove all autocomplete names in Outlook?

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Guest

We have just upgraded to Exchange 2002. We are using Outlook 2003 and have
cached names from before the upgrade. Since we implemented Active Directory,
all of the cached names for internal users are now invalid. I am looking for
a quick way to delete all cached names for the autocomplete feature. I want
only the new names to be remembered.
 
I have searched the hard drive and found NO file matching the *.nk2 criteria.
Is there another file to search for ?
 
TerryAnn said:
I have searched the hard drive and found NO file matching the *.nk2
criteria. Is there another file to search for ?
Click to expand...

Open Windows Explorer. In the Address bar, type
%AppData%\Microsoft\Outlook
and click Go. I bet you'll see it there.
 
I know that to some who read this I'm going to sound like a broken record.
I'm also going to apologize to Neo in advance because MVP's share their
knowledge for free and get very little thanks in return. However, from time
to time knowledge shared incorrectly can be dangerous.

Anyone who recommends "just delete the NK2 file" and start again, should
have their head examined. The autocomplete (NK2) is separate and apart from
the Contact folders. It is, in some cases, the ONLY history of e-mail
addresses that many people rely on. Suggesting the deletion of this file in
a cavalier fashion is completely irresponsible. I've heard stories about
IT/LAN managers who were fired after following such advice from people who
whould know better.

When a problem arises with the autocomplete file, it can almost always be
resolved without deleting the NK2 file. We created a utility that will let
you open and export the data in this file. Once exported, you can delete it
if you determine that it is the NK2 file that is corrupted. However,
oftentimes it is the Profile file that becomes corrupted and a disconnect
occurs in your registry. We also have a recommended way of re-creating your
NK2 file once you've obtained a text or db file of its contents.

You can find our utility at www.dcs-imaging.com/products.htm. It's called
Owtlook. You can contact me through that web site and I can explain in more
detail how to re-create your NK2 file IF it is necessary.

For more information about the autocomplete file, refer to this link:
http://www.dcs-imaging.com/autocompletetips.htm

Randy
 
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