how do I remove a message stuck in my outbox?

  • Thread starter Thread starter Jon
  • Start date Start date
J

Jon

I have a message stuck in my outbox that I cannot remove, delete does not
work and I have tried everything i know to do...which is limited.
 
Jon said:
I have a message stuck in my outbox that I cannot remove, delete does not
work and I have tried everything i know to do...which is limited.
Click to expand...

Delete an item stuck in the Outbox folder:
- Load Outlook.
- Put Outlook in offline mode (File -> Work Offline: enable).
- Exit Outlook.
- Load Outlook in its safe mode ("outlook.exe /safe").
- Delete the stuck item in the Outbox folder. If you don't want the
item to move into the Deleted Items folder, use Shift+Del to
permanently delete the item.
- Put Outlook in online mode (File -> Work Offline: disable).
- Restart Outlook in its normal mode.
 
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