john said:
I know I've done this before but I can't remember how to organize the
address book alphabetically by last name.
HI John
1. Launch Outlook
2. TOOLS | E-MAIL ACCOUNTS | "View or change existing directiories or
address books | NEXT
3. Outlook Adress Book | CHANGE
4. Under Outlook Adress Book, click Contacts:Mailbox - MailboxName, and then
click FILE AS (SMITH, JOHN)
5. Click CLOSE and then FINISH
Verify that the newly created contacts are filed in "last name, first name"
order:
1. TOOLS | OPTIONS | PREFERENCES | CONTACT OPTIONS
2. In the Conatct Options dialog box, click LAST, FIRST in the Default "File
As" order list. After that click OK.
3. Restart Outlook
If you want to display a particular contact in a different order than the
rest of the Contact list,
you can modify the File As field for individual entries. For example, you
may want to sort some contacts by the Company field. To do so, double-click
the contact that you want to modify, click the DOWN ARROW key in the File As
field to open the list of options, and then click the option that you want