How do I install a hotfix I have been sent by MS

  • Thread starter Thread starter Really Global
  • Start date Start date
Really Global said:
Hi - I have unzipped the files, but don't know how to install. Can anyone
help?
Click to expand...

Microsoft don't send out hot fixes. Except through Windows Update - or in
very rare cases when you have contacted Microsoft support and they recommend
a specific fix that hasn't been tested enough to make it into a service pack
yet.

From what you describe it sounds malicious.

--
Paul Smith,
Yeovil, UK.
Microsoft MVP Windows Desktop Experience.
http://www.dasmirnov.net/blog/
http://www.windowsresource.net/

*Remove nospam. to reply by e-mail*
 
Really said:
Hi - I have unzipped the files, but don't know how to install. Can
anyone help?
Click to expand...

Is there an *exe in the files? Something like "setup.exe".

--

dadiOH
____________________________

dadiOH's dandies v3.06...
....a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico
 
Really Global said:
Hi - I have unzipped the files, but don't know how to install. Can anyone
help?
Click to expand...


Which hotfix? Can you post a link to the KB article that describes this
hotfix.

Nepatsfan
 
Microsoft does not email hotfixes but they send you links to them, they are
in password protected zip files but you only get them, like Paul said after
you contact them thru support.
 
Correction to my last post. MS does now send Hotfixes thru email but only
after being requested.
 
In the same way as you normally install any other viruses. Viruses are
normally sent as zip files and these are from Microvirus suppliers.
 
MS will send you an email to a direct download exe that will be password
protected. Inside that file should be an exe that you simply double click on
to install it.
 
Hi - it was one I requested from MS.

I finally got further instructions from MS and they say to unistall SP3,
install the hotfix and reinstall SP3.

This looks really complicated and I ma concerned about doing so.
 
Hi - no, just run to unzip the files.

It was one I requested from MS.

I finally got further instructions from MS and they say to unistall SP3,
install the hotfix and reinstall SP3.

This looks really complicated and I ma concerned about doing so.
 
Hi - it was one I requested from MS. It was a link with a password.

I finally got further instructions from MS and they say to unistall SP3,
install the hotfix and reinstall SP3.

This looks really complicated and I ma concerned about doing so.
 
Hi - it was one I requested from MS. It was a link with a password.

I finally got further instructions from MS and they say to unistall SP3,
install the hotfix and reinstall SP3.

This looks really complicated and I ma concerned about doing so.
 
Hi "John" - it was one I requested from MS. It was a link with a password.

I finally got further instructions from MS and they say to unistall SP3,
install the hotfix and reinstall SP3.

This looks really complicated and I ma concerned about doing so.
 
I followed the link sent by MS. It was password protected, so I entered the
password MS had supplied and got a message that the files had been
successfully unzipped.

However, there seems to be nothing happening.

There is a shortcut on my desktop, but I cannot figure out whether the fix
is running or not.

Surely, like other zip files, you need to do something with them once you
have unzipped them?

Thanks everyone.
 
Hi - it was one I requested from MS. It was a link with a password.

I finally got further instructions from MS and they say to unistall SP3,
install the hotfix and reinstall SP3.

This looks really complicated and I ma concerned about doing so.
 
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