How can I clean this secondary drive

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Guest

This hdd is my secondary drive although it shows C" drive. Upon scanning
using NAV, it says
C:\SYSTEM VOL...\a0321039 was infected with SecurityRisk.NavHelper. How can
I clean it. (fyi,When I run the Trendmicro-it says access denied.) TIA
 
A virus has apparently infected your System Restore folder.
You'll need to turn-off System Restore, reboot, then turn it back on.
One cannot delete an individual Restore Point....it's all or nothing.

How to Turn On and Turn Off System Restore in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310405&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| This hdd is my secondary drive although it shows C" drive. Upon scanning
| using NAV, it says
| C:\SYSTEM VOL...\a0321039 was infected with SecurityRisk.NavHelper. How can
| I clean it. (fyi,When I run the Trendmicro-it says access denied.) TIA
 
Many thanks and now I have a further problem
In Add/remove, trying to remove 'Hijack.This 1.99.0 and it would not allow
me to remove , quote "an error occur while tryong to remove HJ. You dont have
access to D:\Spy. You can specify the new uninstall program below" which is a
box for you to fill.

How can I get rid of this
 
oh2oh2 said:
Many thanks and now I have a further problem
In Add/remove, trying to remove 'Hijack.This 1.99.0 and it would not
allow me to remove , quote "an error occur while tryong to remove HJ.
You dont have access to D:\Spy. You can specify the new uninstall
program below" which is a box for you to fill.

How can I get rid of this
Click to expand...

What is your D: drive? If it is an optical drive, then it makes sense
that you would be getting that error since you can't delete the file
from a cd-r.

When using HJT, one should always make a folder on the hard drive for
it. The program has its own uninstaller which you can access from the
Misc. Tools section.

If D: is another hard drive and you *did* run HJT from a hard drive,
then please post back with details. Try to use HJT's uninstaller first.

Malke
 
Forgot to mentioned that I have already that out the sec hdd. What I have in
the pc is only I hdd c: drive and I cd rom drive. Looking for the
miscellaneous section at the moment.
 
oh2oh2 said:
Forgot to mentioned that I have already that out the sec hdd. What I
have in the pc is only I hdd c: drive and I cd rom drive. Looking for
the miscellaneous section at the moment.
Click to expand...

This post doesn't make sense to me. If you are trying to delete a file
from your cd, you can't. If you installed HJT onto a secondary hard
drive which you subsequently removed, then put the drive back,
uninstall HJT, and then remove the drive again.

http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Merijn
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42 -
another tutorial

Malke
 
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