How can I add/remove contacts from "to:" Drop Down Menu?

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Guest

I am using Outlook 2003 and everytime I am composing a new e-mail and enter
an e-mail address, a drop-down menu appears and has other addresses I have
sent mail to in the past. How can I clear the drop-down menu or atleast
manage it and be able to add/remove contacts.
 
technubie said:
I am using Outlook 2003 and everytime I am composing a new e-mail and
enter an e-mail address, a drop-down menu appears and has other
addresses I have sent mail to in the past. How can I clear the
drop-down menu or atleast manage it and be able to add/remove
contacts.
Click to expand...

Select an address you want to remove using the arrow keys and press Delete.
Or clear the entire cache by deleting the file
%AppData%\Microsoft\Outlook\<yourprofilename>.NK2, where "<yourprofilename>"
is, of course, the name of your Outlook mail profile.
 
Technubie,

Anyone who recommends "just delete the NK2 file" and start again, should
have their head examined. The autocomplete (NK2) is separate and apart from
the Contact folders. It is, in some cases, the ONLY history of e-mail
addresses that many people rely on. Suggesting the deletion of this file in
a cavalier fashion is completely irresponsible. I've heard stories about
IT/LAN managers who were fired after following such advice from people who
whould know better.

When a problem arises with the autocomplete file, it can almost always be
resolved without deleting the NK2 file. We created a utility that will let
you open and export the data in this file. Once exported, you can delete it
if you determine that it is the NK2 file that is corrupted. However,
oftentimes it is the Profile file that becomes corrupted and a disconnect
occurs in your registry. We also have a recommended way of re-creating your
NK2 file once you've obtained a text or db file of its contents.

You can find more information on the autocomplete file by going to:
www.dcs-imaging.com/autocompletetips.htm.

Randy
 
Randy said:
Anyone who recommends "just delete the NK2 file" and start again,
should have their head examined.
Click to expand...

I've examined my head and it appears to be just fine. The most effective
way to completely clear the cache and start over is to delete the NK2 file,
despite any programs that help manipulate it. Why pay money for something
you can do free?
 
Not sure that's a very fair statement. IMO, you guys just see NK2 files from
opposite ends of the spectrum.
In these newsgroups, most users have no idea what NK2 files are or that they
even contain data they might actually value or need. For such users, having
them start over with a new NK2 file is no big deal. If it wasn't working in
the first place, it probably had very little data they needed anyway.
Randy deals with users in corporate environments who not only need their NK2
data but who also recognize it as a very valuable data source that needs to
be protected, backed up, edited, transported and possibly even used in a
court of law. For these users, blowing away an NK2 file is malpractice.
No one has done more to unravel the mysteries of NK2 files than the Owtlook
developers and most of that information they make available for free. Any
information I can get that is both free and reliable I don't consider
tainted.
 
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