Hotfix for KB 810646

[Guest]

It seems to me that when there is a known bug in a Microsoft product, such as
that described in KB 810646, that Microsoft ought to make the fix readily
available to its customers at no cost. Instead, a user is faced with an
inscrutable maze of "support" options, none of which seem to lead to a simple
way to get the fix. And I don't understand why it costs $35 to get a fix for
a Microsoft bug.

Ken

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[Sue Mosher [MVP-Outlook]]

If you call Microsoft for a specific hotfix, there won't a charge. THat's my experience.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers