P
Phil J
We have an end-user that occasionally runs into a problem
where things will start highlighting in excess -
apparently on the latest incarnation, sentences started
highlighting and capitalizing themselves in Word, and when
someone else went down to look at it, they said upon
closing out of Word, multiple icons were highlighting on
the desktop when he tried to clear current selections by
clicking on an open area of the desktop. This is
hindering her when she tries to run something, for
multiple programs will execute.
I still haven't taken a look at it, my inclinations are
hardware failure, but it is a spotty issue. Just wanted
to see if there's anything software-wise I should take a
look at before I swap out her keyboard/mouse. Thanks for
any suggestions.
PJ
where things will start highlighting in excess -
apparently on the latest incarnation, sentences started
highlighting and capitalizing themselves in Word, and when
someone else went down to look at it, they said upon
closing out of Word, multiple icons were highlighting on
the desktop when he tried to clear current selections by
clicking on an open area of the desktop. This is
hindering her when she tries to run something, for
multiple programs will execute.
I still haven't taken a look at it, my inclinations are
hardware failure, but it is a spotty issue. Just wanted
to see if there's anything software-wise I should take a
look at before I swap out her keyboard/mouse. Thanks for
any suggestions.
PJ