Hey all you smart people: Can I reset TCP/IP after repair of XP?

  • Thread starter Thread starter Walt Mather
  • Start date Start date
W

Walt Mather

I searched some of the past posts but couldn't find a specific answer.

I've managed recover from a "boot-loop" problem I had (which I believe was
result of AdAware not completely removing some spyware stuff) and am unable
to connect to my ISP. I have XP Pro with SP-2 and a 3Com cable modem with
Charter as ISP.

Although properties in Network says modem is working ok, "Status" lists as
"limited or no connectivity". When I try to "repair" the connection, I get
an unable to renew IP address message. If I run an "ipconfig /all" from
command prompt, I get one of those 199.#.#.# addresses which I know isn't
right.

I've tried the usual switching cables, modems, usb ports, etc from another
working system but still no luck.

The guy that built my PC says I probably have to do a complete HD wipe and
total reinstallation of everything.

I've "googled" this and come up with a couple of different possible fixes.
One is a program called "Winsock XP Fix" and the other is from the Microsoft
site and involves doing a TCP/IP reset using the "Netshell" utility.

I'm obviously in over my head here but sure don't want to go through a total
re-install of my whole system. Any help would be greatly appreciated.

WaltinVt
 
For helpful troubleshooting articles:

1. Open XP's "Help and Support Center".
2. In the Search box type: TCP/IP , and hit enter.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

-----------------------------------------------------------------------------

:

| I searched some of the past posts but couldn't find a specific answer.
|
| I've managed recover from a "boot-loop" problem I had (which I believe was
| result of AdAware not completely removing some spyware stuff) and am unable
| to connect to my ISP. I have XP Pro with SP-2 and a 3Com cable modem with
| Charter as ISP.
|
| Although properties in Network says modem is working ok, "Status" lists as
| "limited or no connectivity". When I try to "repair" the connection, I get
| an unable to renew IP address message. If I run an "ipconfig /all" from
| command prompt, I get one of those 199.#.#.# addresses which I know isn't
| right.
|
| I've tried the usual switching cables, modems, usb ports, etc from another
| working system but still no luck.
|
| The guy that built my PC says I probably have to do a complete HD wipe and
| total reinstallation of everything.
|
| I've "googled" this and come up with a couple of different possible fixes.
| One is a program called "Winsock XP Fix" and the other is from the Microsoft
| site and involves doing a TCP/IP reset using the "Netshell" utility.
|
| I'm obviously in over my head here but sure don't want to go through a total
| re-install of my whole system. Any help would be greatly appreciated.
|
| WaltinVt
 
Walt said:
I searched some of the past posts but couldn't find a specific answer.

I've managed recover from a "boot-loop" problem I had (which I believe was
result of AdAware not completely removing some spyware stuff) and am unable
to connect to my ISP. I have XP Pro with SP-2 and a 3Com cable modem with
Charter as ISP.

Although properties in Network says modem is working ok, "Status" lists as
"limited or no connectivity". When I try to "repair" the connection, I get
an unable to renew IP address message. If I run an "ipconfig /all" from
command prompt, I get one of those 199.#.#.# addresses which I know isn't
right.

I've "googled" this and come up with a couple of different possible fixes.
One is a program called "Winsock XP Fix" and the other is from the Microsoft
site and involves doing a TCP/IP reset using the "Netshell" utility.

I'm obviously in over my head here but sure don't want to go through a total
re-install of my whole system. Any help would be greatly appreciated.
Click to expand...

This probably has nothing to do with what you're experiencing, but since
we both use Charter, and the tech who recently gave me my config for XP
thought the settings we had to use[to connect] were an anomaly, I
thought I would mention it, FWIW. :)

I am not using XP-Pro, and have an Ambit modem, but SP2 is installed and
for my Charter connection to work, I have to have "MS Client" enabled
with TCP/IP in the network connection setup. No one at the Charter
forum could explain to me why, but I can't connect without it... and I
do not need it otherwise. [BTW this is a direct connection, no router.]

bj [definitely not a smart person @ computers]
 
Walt said:
I searched some of the past posts but couldn't find a specific
answer.

I've managed recover from a "boot-loop" problem I had (which I
believe was result of AdAware not completely removing some spyware
stuff) and am unable to connect to my ISP. I have XP Pro with SP-2
and a 3Com cable modem with Charter as ISP.

Although properties in Network says modem is working ok, "Status"
lists as "limited or no connectivity". When I try to "repair" the
connection, I get an unable to renew IP address message. If I run
an
"ipconfig /all" from command prompt, I get one of those 199.#.#.#
addresses which I know isn't right.

I've tried the usual switching cables, modems, usb ports, etc from
another working system but still no luck.

The guy that built my PC says I probably have to do a complete HD
wipe and total reinstallation of everything.

I've "googled" this and come up with a couple of different possible
fixes. One is a program called "Winsock XP Fix" and the other is
from
the Microsoft site and involves doing a TCP/IP reset using the
"Netshell" utility.
I'm obviously in over my head here but sure don't want to go through
a total re-install of my whole system. Any help would be greatly
appreciated.
WaltinVt
Click to expand...

Give this a try before you have to reinstall the OS:

How to Reset Internet Protocol (TCP-IP) in Win XP
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q299357

--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having
both at once. - RAH
 
I also have a direct connection to Charter. Anyway, I fixed the problem.
I downloaded that "Winsock XP Fix" program and it fixed it in 5 minutes. I
had spent days trying everything I knew. Even the guy that built my PC was
convinced I had to wipe the HD and reinstall.
I don't know what this program does but it reset my TCP/IP settings and
all's ok now.
WaltinVt


chicagofan said:
Walt said:
I searched some of the past posts but couldn't find a specific answer.

I've managed recover from a "boot-loop" problem I had (which I believe
was result of AdAware not completely removing some spyware stuff) and am
unable to connect to my ISP. I have XP Pro with SP-2 and a 3Com cable
modem with Charter as ISP.

Although properties in Network says modem is working ok, "Status" lists
as "limited or no connectivity". When I try to "repair" the connection,
I get an unable to renew IP address message. If I run an "ipconfig /all"
from command prompt, I get one of those 199.#.#.# addresses which I know
isn't right.
I've "googled" this and come up with a couple of different possible
fixes. One is a program called "Winsock XP Fix" and the other is from the
Microsoft site and involves doing a TCP/IP reset using the "Netshell"
utility.

I'm obviously in over my head here but sure don't want to go through a
total re-install of my whole system. Any help would be greatly
appreciated.
Click to expand...

This probably has nothing to do with what you're experiencing, but since
we both use Charter, and the tech who recently gave me my config for XP
thought the settings we had to use[to connect] were an anomaly, I thought
I would mention it, FWIW. :)

I am not using XP-Pro, and have an Ambit modem, but SP2 is installed and
for my Charter connection to work, I have to have "MS Client" enabled with
TCP/IP in the network connection setup. No one at the Charter forum could
explain to me why, but I can't connect without it... and I do not need it
otherwise. [BTW this is a direct connection, no router.]

bj [definitely not a smart person @ computers]
Click to expand...
 
Back
Top