D
Donna
Hello I am fairly new to computer use and I am having a
problem with my computer after downloading Explorer 6
I use to be able to download programs off the internet no
problem. also open compressed files from my pictures file.
now after the upgrade I can not. When I try to open
compressed file I get the downloading file window but it
freezez or keeps trying to load endlessly until I control
alt delete out of it. Also tried to download macromedia
flash player and received the security box when I click ok
it also locks screen until I control alt delete. I have
left and come back once after an hour and still locked.
I don't have tech help so if I make a call to find out how
to fix I will have to pay. Can someone please advise how
to fix step by step for non expert user. Appreciate any
help. Thank you.
problem with my computer after downloading Explorer 6
I use to be able to download programs off the internet no
problem. also open compressed files from my pictures file.
now after the upgrade I can not. When I try to open
compressed file I get the downloading file window but it
freezez or keeps trying to load endlessly until I control
alt delete out of it. Also tried to download macromedia
flash player and received the security box when I click ok
it also locks screen until I control alt delete. I have
left and come back once after an hour and still locked.
I don't have tech help so if I make a call to find out how
to fix I will have to pay. Can someone please advise how
to fix step by step for non expert user. Appreciate any
help. Thank you.