help

  • Thread starter Thread starter jim
  • Start date Start date
J

jim

I have tried repeatedly to install mircrosoft xp version
2002. Everytime I get to the point where I enter the
product key, the 25 digit number, it tells me it is
invalid and its not. Its the number off the back of the
box verbatim. Please help
 
Hi

If you have made sure that the code you are entering is the correct one, try
contacting the supplier that you purchased the XP CD from to see if they can
help you.

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


| I have tried repeatedly to install mircrosoft xp version
| 2002. Everytime I get to the point where I enter the
| product key, the 25 digit number, it tells me it is
| invalid and its not. Its the number off the back of the
| box verbatim. Please help
 
The 25-character Product Key is located inside the box,
not on the back of the box. Look for an orange or yellow
sticker.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

---------------------------------------------------------------------------------


|I have tried repeatedly to install mircrosoft xp version
| 2002. Everytime I get to the point where I enter the
| product key, the 25 digit number, it tells me it is
| invalid and its not. Its the number off the back of the
| box verbatim. Please help
 
Make sure that you are entering the right characters

O and 0 look almost alike
1 and l look almost alike
 
Greetings --

You need to examine the Product Key very carefully. It's
awfully easy to mistake a "B" for an "8," a "G" for a "6," an "S" for
a "5," or a "Q" for a "0" or "O." Fortunately, Microsoft had the good
sense to leave the "1's," "I's," "O's," and "0's" out of the equation.
Also, be sure that your CapsLock if _off_ while entering the Product
Key.

Troubleshooting Invalid CD Key Error Message During Windows XP Setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;310637


Bruce Chambers
--
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