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  • Thread starter Thread starter anerow
  • Start date Start date
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anerow

what to do i can't open my computer screen displayed log on to windows and
it won't accept my user name and my password anymore. the window shows '"user
name: Valued Customer
 
anerow said:
what to do i can't open my computer screen displayed log on to
windows and it won't accept my user name and my password anymore.
the window shows '"user name: Valued Customer
Click to expand...

Boot into Safe Mode.
Log on as "Administrator" and if asked for a password - leave it blank (just
press ENTER.)
Change the password for your user "Valued Customer".
Boot into Normal Mode - log in.
 
Shenan Stanley said:
Boot into Safe Mode.
Log on as "Administrator" and if asked for a password - leave it blank (just
press ENTER.)
Change the password for your user "Valued Customer".
Boot into Normal Mode - log in.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way



the machine displayed documents and settings\Administrator> and there is a blinking cursor
Click to expand...
 
anerow said:
the machine displayed documents and settings\Administrator> and
there is a blinking cursor
Click to expand...

Safe Mode.
Not Safe Mode Command Prompt or whatever...
Not Recovery Mode.

Safe Mode.
 
anerow said:
what to do i can't open my computer screen displayed log on to windows and
it won't accept my user name and my password anymore. the window shows '"user
name: Valued Customer
Click to expand...

In all likelihood, the password for that account is blank.

Simply log in using the built-in Administrator account (which
cannot be deleted) and use Start > Run > "control userpasswords2" to
modify the desired account(s).

By design, the only way to log into the Administrator account of
WinXP Home is to reboot into Safe Mode. For WinXP Pro, pressing
CTRL+ALT+DEL twice at the Welcome Screen will produce the standard login
dialog box. Unless the owner deliberately set the Administrator's
password via the Management Console (_not_ the Control Panel), it's
probably still blank. WinXP Pro asks the installer to set the
Administrator's password during installation, but WinXP Home doesn't.

Failing that, Linux-based password cracking utilities abound on
the Internet, freely available to anyone who can use Google.


--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

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safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
 
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