Help!!!!!!!!!!!!!

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

ever since i bought this hp a510n i have had numerous screen freezes, i have
talkied to the support at hp and they keep telling me to restore the windows
side, I have done that and i have also done a reboot system restore but i
still have the same problem... I have been told that it is a problem with the
2000 version of xp home. I have been told to upgrade to pro or media, I went
onto windows site and downloaded the pro trial version but it says the file
cannot be installed on this machine... can anyone help me short of me
needing to buy a new pc??? I have 1gb memory and a 120gb drive, usinf
wireless and i have had nortons mcaafee and avg and zone alarm virus
protection, nothing show up with any of them, they all have had spyware on
them and it has been addressed as it says,,,,,,,, This is very
agrevating...... please helpllllllllll
 
firemed869 said:
ever since i bought this hp a510n i have had numerous screen freezes, i
have talkied to the support at hp and they keep telling me to restore the
windows side, I have done that and i have also done a reboot system
restore but i still have the same problem... I have been told that it is a
problem with the 2000 version of xp home. I have been told to upgrade to
pro or media, I went onto windows site and downloaded the pro trial
version but it says the file
cannot be installed on this machine... can anyone help me short of me
needing to buy a new pc??? I have 1gb memory and a 120gb drive, usinf
wireless and i have had nortons mcaafee and avg and zone alarm virus
protection, nothing show up with any of them, they all have had spyware
on
them and it has been addressed as it says,,,,,,,, This is very
agrevating...... please helpllllllllll
Click to expand...

If this has happened since you bought the machine, then you have hardware
faults. Nothing you do on the software side (operating systems) will help.
Contact HP tech support and insist that they replace/repair the machine.

There is no problem with XP Home and particularly there should have been no
problem with the operating system image applied by HP at the factory.

Malke
 
Back
Top