HELP!!!!

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Guest

I need to re-install my windows xp operating system and start from scratch.
The problem is, I dont have the xp disc because it (windows xp) was already
pre-installed on the system when I purchased it. what can I do ?, my computer
manufacturer was no help, I could not get a hold of a real person to talk to.
please, help asap.
thanks,
 
Dave

Were you supplied a manual that outlines the recovery procedure?..
 
davej678 said:
I need to re-install my windows xp operating system and start from scratch.
The problem is, I dont have the xp disc because it (windows xp) was already
pre-installed on the system when I purchased it. what can I do ?, my computer
manufacturer was no help, I could not get a hold of a real person to talk to.
please, help asap.
thanks,
Click to expand...


Simply follow the manufacturer's recovery instructions in the manual
that came with the computer. The OEM is contractually obligated to have
provided you with some means of restoring the computer to its original,
ex-factory state.


--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 
Plato said:
One should always have the CD for the OS they want to continue to use on
their PC. Time to buy one.
Click to expand...

Oh? And how does this solve the question of retaining any applications
that may have been included with the delivered system and that the user
wishes to keep on using?
 
Plato

The vendors are screwing their customers.. I understand that Gateway and
Dell have, up to now, supplied CDs that are NOT just recovery types.. if
they can do it, so could others.. that they choose not to support their
customer base properly has to be on their conscience, assuming that they
have one..
 
Plato

The vendors are screwing their customers.. I understand that Gateway and
Dell have, up to now, supplied CDs that are NOT just recovery types.. if
they can do it, so could others.. that they choose not to support their
customer base properly has to be on their conscience, assuming that they
have one..
Click to expand...

And what proprietary software firm allowed them to do this in the first
place? Oh, I think I know. It is your beloved MickeyMouse - the corporation
with a conscience.(tm)
 
The fact that you choose to use the name Mickey Mouse instead of the name
Microsoft suggests to me that whatever the company did, you would be against
it.. drop the dogma and socialist concepts, and you might see who the real
villains are..
 
Mike Hall (MS- said:
The only way to stop it is to boycott the companies that seek to sell in
this way, but getting the message out and understood is next to impossible..
Microsoft have no more control over the computer manufacturers than
Firestone have over Ford or GM..
Click to expand...

That's quite untrue. Microsoft have MUCH more control because Windows
is effectively the only game in town for a computer with an Intel or
AMD chip. Ford and GM are not tied to Firestone: they can get tires
elsewhere and consumers won't notice the difference.

Microsoft bear the blame for this shabby arrangement because they
wrote the licensing agreement and the could have written an honest
one: provide disks or AT LEAST sell disks to hardware buyers for a
fee not to exceed $____ (say half of regular retail).
 
Sorry Stan, but I don't agree.. if the manufacturers and vendors had
anything about them at all, they would do better for their customers..
Gateway and Dell have done, so why not the others.. it all comes down to
profits and tying the customer to their own lousy support..
 
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