Help!?!

[Guest]

I did a repair on my Dell Dimension 2400 desktop yesterday morning -- reinstalling the Windows XP Home Edition using the "repair" option. That took care of the boot up problem I was having, however, now I receive this error message:

"AOLDial.exe -- unable to locate component
This application has failed to start because MSVCR71.dll was not found. Reinstalling the application may fix this problem."

I have done everything Dell recommended (short of totally reinsalling my Windows XP from scratch) and I did what was recommended on the Microsoft site. I cannot access my AOL account on this computer because of this issue.

When I do a search for this supposedly missing file, it shows up on my system in four different locations: C:\I386, C:\WINDOWS\SYSTEM32\URTTe, C:\Program Files\Microsoft Office\Office11\ADDINS, and C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322

Does anyone have any suggestions as to what I can try now?

Thanks in advance for your assistance!

 

[Gordon]

I did a repair on my Dell Dimension 2400 desktop yesterday morning --

reinstalling the Windows XP Home Edition using the "repair" option. That
took care of the boot up problem I was having, however, now I receive this
error message:

"AOLDial.exe -- unable to locate component
This application has failed to start because MSVCR71.dll was not found.

Reinstalling the application may fix this problem."

I have done everything Dell recommended (short of totally reinsalling my

Windows XP from scratch) and I did what was recommended on the Microsoft
site. I cannot access my AOL account on this computer because of this
issue.

When I do a search for this supposedly missing file, it shows up on my

system in four different locations: C:\I386, C:\WINDOWS\SYSTEM32\URTTe,
C:\Program Files\Microsoft Office\Office11\ADDINS, and
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322

Does anyone have any suggestions as to what I can try now?

Thanks in advance for your assistance!

Have you re-installed AOL?

 

[Unknown]

We hate to lose loyal subscribers like yourself, but if you feel you
must unsubscribe, first, ask your Internet Provider to mail you an
Unsubscribing Kit, which is provided free of charge.

Make sure to tell us the make and model of your computer, as well as
the operating system and amount of memory and hard disk space that you have
free. Then use these easy-to-follow directions:

The kit will most likely be the standard no-fault type. Depending on
requirements, System A and/or System B can be used.

If you are using operating System A, depress lever and a plastic
dalkron unsubscriber will be dispensed through the slot immediately
underneath.
When you have fastened the adhesive lip, attach connection marked by the
large "X" outlet hose. Twist the silver- colored ring one inch below the
connection point until you feel it lock. The kit is now ready for use.

The Cin-Eliminator is activated by the small switch on the lip.
When securing, twist the ring back to its initial condition, so that
the two orange lines meet. Disconnect. Place the dalkron unsubscriber in the
vacuum receptacle to the rear. Activate by pressing the blue button.

The controls for System B are located on the opposite side. The red
release switch places the Cin-Eliminator into position; it can be
adjusted manually up or down by pressing the blue manual release button.

The opening is self-adjusting. To secure after use, press the green
button, which simultaneously activates the evaporator and returns the
Cin-Eliminator to its storage position.

You may log off if the green exit light is on over the evaporator.
If the red light is illuminated, one of the Cin-Eliminator requirements
has not been properly implemented. Press the "List Guy" call button on
the right of the evaporator. He will secure all facilities from his control
panel.

To use the Auto-Unsub, first undress and place all your clothes in the
clothes rack. Put on the velcro slippers located in the cabinet
immediately below. Enter the shower, taking the entire kit with you.

On the control panel to your upper right upon entering you will see a
"Shower seal" button. Press to activate. A green light will then be
illuminated immediately below. On the intensity knob, select the
desired setting. Now depress the Auto-Unsub activation lever. Bathe normally.

The Auto-Unsub will automatically go off after three minutes unless you
activate the "Manual off" override switch by flipping it up.

When you are ready to leave, press the blue "Shower seal" release
button. The door will open and you may leave. Please remove the velcro
slippers
and place them in their container.

If you prefer the ultrasonic log-off mode, press the indicated blue
button. When the twin panels open, pull it forward by rings A and B.
The knob to the left, just below the blue light, has three settings,
low, medium or high. For normal use, the medium setting is suggested.

After these settings have been made, you can activate the device by
switching to the "ON" position the clearly marked red switch.
If during the unsubscribing operation, you wish to change the settings,
place the "manual off" override switch in the "OFF" position.

You may now make the change and repeat the cycle.
When the green exit light goes on, you may log off and have lunch.
Please close the door behind you.

Congratulations! You have just successfully unsubscribed yourself.

We are going to miss you! If you feel you have unsubscribed yourself in
error, just follow the above instructions backwards, and you will once
again be a part of our friendly, family ezine. No questions asked.

Have a nice day now!

I did a repair on my Dell Dimension 2400 desktop yesterday morning --

reinstalling the Windows XP Home Edition using the "repair" option. That took
care of the boot up problem I was having, however, now I receive this error
message:

"AOLDial.exe -- unable to locate component
This application has failed to start because MSVCR71.dll was not found.

Reinstalling the application may fix this problem."

I have done everything Dell recommended (short of totally reinsalling my

Windows XP from scratch) and I did what was recommended on the Microsoft site.
I cannot access my AOL account on this computer because of this issue.

When I do a search for this supposedly missing file, it shows up on my

system in four different locations: C:\I386, C:\WINDOWS\SYSTEM32\URTTe,
C:\Program Files\Microsoft Office\Office11\ADDINS, and
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322

 

[Miss Perspicacia Tick]

We hate to lose loyal subscribers like yourself, but if you feel you
must unsubscribe, first, ask your Internet Provider to mail you an
Unsubscribing Kit, which is provided free of charge.

Make sure to tell us the make and model of your computer, as well as
the operating system and amount of memory and hard disk space that
you have free. Then use these easy-to-follow directions:

The kit will most likely be the standard no-fault type. Depending on
requirements, System A and/or System B can be used.

If you are using operating System A, depress lever and a plastic
dalkron unsubscriber will be dispensed through the slot immediately
underneath.
When you have fastened the adhesive lip, attach connection marked by
the large "X" outlet hose. Twist the silver- colored ring one inch
below the connection point until you feel it lock. The kit is now
ready for use.

The Cin-Eliminator is activated by the small switch on the lip.
When securing, twist the ring back to its initial condition, so that
the two orange lines meet. Disconnect. Place the dalkron unsubscriber
in the vacuum receptacle to the rear. Activate by pressing the blue
button.

The controls for System B are located on the opposite side. The red
release switch places the Cin-Eliminator into position; it can be
adjusted manually up or down by pressing the blue manual release
button.

The opening is self-adjusting. To secure after use, press the green
button, which simultaneously activates the evaporator and returns the
Cin-Eliminator to its storage position.

You may log off if the green exit light is on over the evaporator.
If the red light is illuminated, one of the Cin-Eliminator
requirements
has not been properly implemented. Press the "List Guy" call button on
the right of the evaporator. He will secure all facilities from his
control panel.

To use the Auto-Unsub, first undress and place all your clothes in
the clothes rack. Put on the velcro slippers located in the cabinet
immediately below. Enter the shower, taking the entire kit with you.

On the control panel to your upper right upon entering you will see a
"Shower seal" button. Press to activate. A green light will then be
illuminated immediately below. On the intensity knob, select the
desired setting. Now depress the Auto-Unsub activation lever. Bathe
normally.

The Auto-Unsub will automatically go off after three minutes unless
you activate the "Manual off" override switch by flipping it up.

When you are ready to leave, press the blue "Shower seal" release
button. The door will open and you may leave. Please remove the
velcro slippers
and place them in their container.

If you prefer the ultrasonic log-off mode, press the indicated blue
button. When the twin panels open, pull it forward by rings A and B.
The knob to the left, just below the blue light, has three settings,
low, medium or high. For normal use, the medium setting is suggested.

After these settings have been made, you can activate the device by
switching to the "ON" position the clearly marked red switch.
If during the unsubscribing operation, you wish to change the
settings, place the "manual off" override switch in the "OFF"
position.

You may now make the change and repeat the cycle.
When the green exit light goes on, you may log off and have lunch.
Please close the door behind you.

Congratulations! You have just successfully unsubscribed yourself.

We are going to miss you! If you feel you have unsubscribed yourself
in error, just follow the above instructions backwards, and you will
once
again be a part of our friendly, family ezine. No questions asked.

Have a nice day now!

reinstalling the Windows XP Home Edition using the "repair" option.
That took care of the boot up problem I was having, however, now I
receive this error message:
Reinstalling the application may fix this problem."
Windows XP from scratch) and I did what was recommended on the
Microsoft site. I cannot access my AOL account on this computer
because of this issue.
system in four different locations: C:\I386,
C:\WINDOWS\SYSTEM32\URTTe, C:\Program Files\Microsoft
Office\Office11\ADDINS, and
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322

I like that - permission to nick it?!

 

[Guest]

:
Have you re-installed AOL?

Yes, I tried updating my AOL (which didn't work) and then actually uninstalling all copies of AOL from the computer and trying to reinstall a fresh copy. Still no luck.

The error message still pops up upon start up of Windows -- even though I don't have AOL on the computer.

 

[Miss Perspicacia Tick]

:
Have you re-installed AOL?

Yes, I tried updating my AOL (which didn't work) and then actually
uninstalling all copies of AOL from the computer and trying to
reinstall a fresh copy. Still no luck.

The error message still pops up upon start up of Windows -- even
though I don't have AOL on the computer.

Ah, but you do! Unless you formatted the drive and reinstalled clean, it's
still there. Yes, it might not be listed in add/remove, there may be no
traces of it in the registry, and you may very well have obliterated every
mention of it from the system but, trust me, my friend, unless you have
formatted *IT'S STILL THERE*!! AOHELL is a trojan, there's no other word for
it. Except, unfortunately, this is one trojan your virus checker won't
remove!

 

[Guest]

Perhaps I'm not being clear here. I'm not trying to get rid of AOL. I WANT AOL. I'm trying to make it accessible on my computer ... however, without this MSVCR71.dll file, it will not work. My question is how I can resolve the problem with this missing file so that I can then reinstall my AOL. This isn't an AOL problem ... it's a Windows XP problem. In "repairing" Windows the way Dell told me to, something didn't quite "repair" all the way, thus blocking me from using my AOL.

:

Ah, but you do! Unless you formatted the drive and reinstalled clean, it's
still there. Yes, it might not be listed in add/remove, there may be no
traces of it in the registry, and you may very well have obliterated every
mention of it from the system but, trust me, my friend, unless you have
formatted *IT'S STILL THERE*!! AOHELL is a trojan, there's no other word for
it. Except, unfortunately, this is one trojan your virus checker won't
remove!

 

[Guest]

Thanks for your humorous reply. Is this really Dave Barry?

Perhaps I wasn't clear. As much as some people hate AOL, I am not one of them. I want the AOL. My problem is a Windows XP issue ... not an AOL issue. I am trying to resolve the "missing MSVCR71.dll" file issue so that AOL will work on my computer.

 

[Miss Perspicacia Tick]

Perhaps I'm not being clear here. I'm not trying to get rid of AOL.
I WANT AOL. I'm trying to make it accessible on my computer ...
however, without this MSVCR71.dll file, it will not work. My
question is how I can resolve the problem with this missing file so
that I can then reinstall my AOL. This isn't an AOL problem ... it's
a Windows XP problem. In "repairing" Windows the way Dell told me
to, something didn't quite "repair" all the way, thus blocking me
from using my AOL.

Nope, it's an AOHELL problem. I have told you the solution - if you don't
like it, it's not my problem. You seem far too intelligent to want to bog
your system down with crapware. May I suggest you follow the instructions
below....?

1) Take the AOHELL CD

2) If you are old enough to drive, and have a licence, place it in the
middle of the drive and back over it several times.

3) If you are not old enough to drive - or don't have a licence - place
said CD in the microwave and cook on full power for a couple of minutes - it
really is fascinating, and most satisfying, to watch.

4) Place resulting mess in the rubbish

5) Pick up the phone, call AOHELL 'Customer Service' and tell them you
wish to cancel your account. Do *NOT*, under any circumstances, let them
persuade you otherwise with free months.

6) Ask people for recommendations for a proper ISP.

7) Call new ISP of choice and sign up.

There! Problem solved.

Unfortunately, removing AOHELL's trojanic software will, most likely,
require a complete format and reinstall.

That issue is most definitely caused by AOHELL (or, and this is most
unlikely, some of the other proprietary crap Dell install). Nope, I've just
realised what it is, it's part of NET Framework, which AOHELL doesn't like
and that their software doesn't conform with. Therefore, it's an AOHELL
problem. Like I said above, you want an end to your problems, get a proper
ISP! I know it came free with the Dell, but that doesn't mean you have to
use it!

 

[Miss Perspicacia Tick]

Thanks for your humorous reply. Is this really Dave Barry?

Perhaps I wasn't clear. As much as some people hate AOL, I am not
one of them. I want the AOL. My problem is a Windows XP issue ...
not an AOL issue. I am trying to resolve the "missing MSVCR71.dll"
file issue so that AOL will work on my computer.

*SIGH* Will you *STOP* insisting it's a Windows issue, because it *ISN'T*.
Read my reply to you earlier!

 

[Guest]

I like AOL. I had AOL for years prior to getting this computer. I want the AOL ... and since AOL has millions of users, I assume I'm NOT the only one who likes it. I am also on Comcast High Speed Internet ... but I still use my AOL.

Whether it is an AOL problem or a Windows problem is a moot point. I'd just like help resolving the issue so 1) my computer will run correctly again and 2) I can use my AOL.

FYI, I've had this computer since February and everything was fine until Saturday when the Windows XP failed to boot due to a virtual memory problem. This was the problem that was resolved with the help of Dell Support on Monday.

 

[Willie]

Try these 2 sites;
http://www.dll-files.com/dllindex/dll-files.shtml?msvcr71
http://support.microsoft.com/?kbid=827073

Willie

I like AOL. I had AOL for years prior to getting this computer. I want

the AOL ... and since AOL has millions of users, I assume I'm NOT the only
one who likes it. I am also on Comcast High Speed Internet ... but I still
use my AOL.

Whether it is an AOL problem or a Windows problem is a moot point. I'd

just like help resolving the issue so 1) my computer will run correctly
again and 2) I can use my AOL.

FYI, I've had this computer since February and everything was fine until

Saturday when the Windows XP failed to boot due to a virtual memory problem.
This was the problem that was resolved with the help of Dell Support on
Monday.

 

[Miss Perspicacia Tick]

I like AOL. I had AOL for years prior to getting this computer. I
want the AOL ... and since AOL has millions of users, I assume I'm
NOT the only one who likes it. I am also on Comcast High Speed
Internet ... but I still use my AOL.

Whether it is an AOL problem or a Windows problem is a moot point.
I'd just like help resolving the issue so 1) my computer will run
correctly again and 2) I can use my AOL.

FYI, I've had this computer since February and everything was fine
until Saturday when the Windows XP failed to boot due to a virtual
memory problem. This was the problem that was resolved with the help
of Dell Support on Monday.

I've told you what the problem is - and how to solve it. If you don't like
the solution, it's really not my problem. You want crapware and legal
trojans on your system that cause problems (like the one you describe) then
that's your business. If you want to be able to use your system properly, I
strongly suggest you follow my advice. Yes, AOHELL does have millions of
subscribers, but about 99.9% of them are too stupid to realise what AOHELL
does to a system. AOHELL isn't the internet at all - it's a crappy
proprietary front end. "Intelligent AOHELL user" - now *THERE'S* an
oxymoron! You won't find a PhD student using AOHELL!

But, it's *YOUR* system - if you want it fixed, then you'll follow my
advice. If you don't (and you obviously don't) you'll carry on the way you
are...

 

[Unknown]

We hate to lose loyal subscribers like yourself, but if you feel you
must unsubscribe, first, ask your Internet Provider to mail you an
Unsubscribing Kit, which is provided free of charge.

Make sure to tell us the make and model of your computer, as well as
the operating system and amount of memory and hard disk space that you have
free. Then use these easy-to-follow directions:

The kit will most likely be the standard no-fault type. Depending on
requirements, System A and/or System B can be used.

If you are using operating System A, depress lever and a plastic
dalkron unsubscriber will be dispensed through the slot immediately
underneath.
When you have fastened the adhesive lip, attach connection marked by the
large "X" outlet hose. Twist the silver- colored ring one inch below the
connection point until you feel it lock. The kit is now ready for use.

The Cin-Eliminator is activated by the small switch on the lip.
When securing, twist the ring back to its initial condition, so that
the two orange lines meet. Disconnect. Place the dalkron unsubscriber in the
vacuum receptacle to the rear. Activate by pressing the blue button.

The controls for System B are located on the opposite side. The red
release switch places the Cin-Eliminator into position; it can be
adjusted manually up or down by pressing the blue manual release button.

The opening is self-adjusting. To secure after use, press the green
button, which simultaneously activates the evaporator and returns the
Cin-Eliminator to its storage position.

You may log off if the green exit light is on over the evaporator.
If the red light is illuminated, one of the Cin-Eliminator requirements
has not been properly implemented. Press the "List Guy" call button on
the right of the evaporator. He will secure all facilities from his control
panel.

To use the Auto-Unsub, first undress and place all your clothes in the
clothes rack. Put on the velcro slippers located in the cabinet
immediately below. Enter the shower, taking the entire kit with you.

On the control panel to your upper right upon entering you will see a
"Shower seal" button. Press to activate. A green light will then be
illuminated immediately below. On the intensity knob, select the
desired setting. Now depress the Auto-Unsub activation lever. Bathe normally.

The Auto-Unsub will automatically go off after three minutes unless you
activate the "Manual off" override switch by flipping it up.

When you are ready to leave, press the blue "Shower seal" release
button. The door will open and you may leave. Please remove the velcro
slippers
and place them in their container.

If you prefer the ultrasonic log-off mode, press the indicated blue
button. When the twin panels open, pull it forward by rings A and B.
The knob to the left, just below the blue light, has three settings,
low, medium or high. For normal use, the medium setting is suggested.

After these settings have been made, you can activate the device by
switching to the "ON" position the clearly marked red switch.
If during the unsubscribing operation, you wish to change the settings,
place the "manual off" override switch in the "OFF" position.

You may now make the change and repeat the cycle.
When the green exit light goes on, you may log off and have lunch.
Please close the door behind you.

Congratulations! You have just successfully unsubscribed yourself.

We are going to miss you! If you feel you have unsubscribed yourself in
error, just follow the above instructions backwards, and you will once
again be a part of our friendly, family ezine. No questions asked.

Have a nice day now!

I did a repair on my Dell Dimension 2400 desktop yesterday morning --

reinstalling the Windows XP Home Edition using the "repair" option. That took
care of the boot up problem I was having, however, now I receive this error
message:

"AOLDial.exe -- unable to locate component
This application has failed to start because MSVCR71.dll was not found.

Reinstalling the application may fix this problem."

I have done everything Dell recommended (short of totally reinsalling my

Windows XP from scratch) and I did what was recommended on the Microsoft site.
I cannot access my AOL account on this computer because of this issue.

When I do a search for this supposedly missing file, it shows up on my

system in four different locations: C:\I386, C:\WINDOWS\SYSTEM32\URTTe,
C:\Program Files\Microsoft Office\Office11\ADDINS, and
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322

 

[Willie]

To: Unknown....That was totally GREAT!! I was practically rolling on the
floor...What great way to introduce humor tastefully, into a post such as
this. I agree with Miss PT...AOL is widely known for it's issues, but,
unfortunately, some have to learn the hard way. There are many alternatives
to AOL, which are less expensive, and less intrusive...Have a great day.

Willie

 

[Unknown]

Thank you for the kind words.

To: Unknown....That was totally GREAT!! I was practically rolling on the
floor...What great way to introduce humor tastefully, into a post such as
this. I agree with Miss PT...AOL is widely known for it's issues, but,
unfortunately, some have to learn the hard way. There are many alternatives
to AOL, which are less expensive, and less intrusive...Have a great day.

Willie

 

[Tom]

I like AOL. I had AOL for years prior to getting this computer. I want
the AOL ... and since AOL has millions of users, I assume I'm NOT the only
one who likes it. I am also on Comcast High Speed Internet ... but I
still use my AOL.

Whether it is an AOL problem or a Windows problem is a moot point. I'd
just like help resolving the issue so 1) my computer will run correctly
again and 2) I can use my AOL.

FYI, I've had this computer since February and everything was fine until
Saturday when the Windows XP failed to boot due to a virtual memory
problem. This was the problem that was resolved with the help of Dell
Support on Monday.

Besides the problem, why would you pay for broadband (as you do with
Comcast), and then also pay AOL to use the net? If you already access the
net, through Comcast, do yourself a big favor, cancel your AOL accountm, and
rid totally of that software (which i would compare to the largest virus
ever written), ween yourself off of it, and simply use your Comcasr account
to use the net. You can download Trillian (or AOL messenger, which is also
crap) and add your friends there and chat with them. It will save you these
kinds of headaches that AOL causes.

 

[Jeanie Decker \(MS\)]

Hi DJohn,

I think this KnowledgeBase article has your solution:
http://support.microsoft.com/?kbid=827073

It has nothing to do with AOL; the problem occurred because of the repair.
The article explains why it happens, and tells you how to fix it.
--
Jeanie Decker
Microsoft Learning
This posting is provided "AS IS" with no warranties, and confers no rights.

I did a repair on my Dell Dimension 2400 desktop yesterday morning --

reinstalling the Windows XP Home Edition using the "repair" option. That
took care of the boot up problem I was having, however, now I receive this
error message:

"AOLDial.exe -- unable to locate component
This application has failed to start because MSVCR71.dll was not found.

Reinstalling the application may fix this problem."

I have done everything Dell recommended (short of totally reinsalling my

Windows XP from scratch) and I did what was recommended on the Microsoft
site. I cannot access my AOL account on this computer because of this
issue.

When I do a search for this supposedly missing file, it shows up on my

system in four different locations: C:\I386, C:\WINDOWS\SYSTEM32\URTTe,
C:\Program Files\Microsoft Office\Office11\ADDINS, and
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322

 

[Jeanie Decker \(MS\)]

D'oh...I didn't even pay attention to the products that KB article applied
to. Sorry about that! Try this: copy the dll to C:\windows\system32

Thanks Jeanie, but I've been referred to this article before and I did

what it suggested (copying the config code and saving it to the folder,
etc.) and then attempted another "fix" on XP. I still get the same error
message upon start up and I cannot install or run AOL. Perhaps I'm not
quite grasping what it means when it states "try to repair your
application." Can you elaborate for the not-so-computer-savvy?

 

[Guest]

Jeanie,

You are my hero! That seems to have done the trick! I cannot thank you enough!!

~ D. Johnson