Help with reinstalling Windows XP

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Guest

I have a virus that has totally messed up my computer. I called Dell and had
them run a hardware check,and nothing is wrong with that. So the tech. told
me I have a software issue maybe a virus and that I need to reinstall Windows
XP from the CD that it came with I tried and it didnt work. Can someone help
me with that?

Thanks a bunch,

Kristi
 
Can you define "totally messed up"? When you reinstalled XP did you do a
complete format of the drive before applying XP?
 
AllenM said:
Can you define "totally messed up"? When you reinstalled XP did you do a
complete format of the drive before applying XP?





Allen,
Click to expand...

I never got to reinstall the CD it is the one that came with the computer.
When I boot from the BIOS mode it says it cant boot from there using the CD.
I dont know why. When I say messed up , I mean it freezes a lot if I stay
idle to long, and I have to turn it off to make it move. And it takes a long
time to get to the home page once its on, after a cold boot state. I did
talk to Dell and they ran a hardware test and it turned out fine, so he said
its the software. I probably downloaded something or email that had a virus
in it. I cant even use internet explorer and my task manager doesnt work
either. I have to use Mozilla web browser. Do you think you can help?
 
So you got the XP CD then? You can do either two things to reinstall XP.
First you can go into the BIOS setup and select Boot From CD and put that
option in front of the HD boot order. Second you can run setup from the CD
from inside of Windows. If you are not opposed to reinstalling XP that would
be the practical and most convenient option for you. trying to diagnise and
run utlities with limited experience can be more tedious and time consuming
than to just reinstall XP. If you choose to reinstall XP completely then
make sure you reformat the drive.
 
AllenM said:
So you got the XP CD then? You can do either two things to reinstall XP.
First you can go into the BIOS setup and select Boot From CD and put that
option in front of the HD boot order. Second you can run setup from the CD
from inside of Windows. If you are not opposed to reinstalling XP that would
be the practical and most convenient option for you. trying to diagnise and
run utlities with limited experience can be more tedious and time consuming
than to just reinstall XP. If you choose to reinstall XP completely then
make sure you reformat the drive.





Allen,
Click to expand...

Yes I have the CD and I did try to reinstall it from the BIOS mode and it
kept saying not a commond try from the F2 key. But when you do it from the
windows version you have to push the F12 botton. So how do you reformate the
drive, and where do I reinstall from within the system instead of from the
CD. Like you said the easier one for me to do. Im taking Computer
Programming in school right now, but we havent gotten this far yet. I have
done lots with computers but no technical stuff like this. I dont guess
there is anyway to walk me through this huh?

Thanks,

Kristi
 
kristi said:
Yes I have the CD and I did try to reinstall it from the BIOS mode
and it kept saying not a commond try from the F2 key. But when you
do it from the windows version you have to push the F12 botton. So
how do you reformate the drive, and where do I reinstall from within
the system instead of from the CD. Like you said the easier one for
me to do. Im taking Computer Programming in school right now, but we
havent gotten this far yet. I have done lots with computers but no
technical stuff like this. I dont guess there is anyway to walk me
through this huh?

Thanks,

Kristi
Click to expand...

LOL! When you start programming for a living, let us know what programs
you work on, so we know to avoid them.

http://www.michaelstevenstech.com/cleanxpinstall.html


--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity/index.php?showtopic=3
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"
 
Don't mind Kurttrail's comment. He is always good to have in the NG's and
always has good information and offers good advice. Just sometimes he's a
bit insensitive. All in good fun so don't take it personal.
..
 
AllenM said:
Don't mind Kurttrail's comment. He is always good to have in the NG's
and always has good information and offers good advice. Just
sometimes he's a bit insensitive. All in good fun so don't take it
personal. .
Click to expand...

Yeah, but the link I gave is the step by step instructions she needs.

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity/index.php?showtopic=3
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"
 
As stated kurttrail you do provide good advice and insight. Her problem
seems to be she cannot boot from the CD nor does she understand how to run
setup from within Windows.
 
AllenM said:
As stated kurttrail you do provide good advice and insight. Her problem
seems to be she cannot boot from the CD nor does she understand how to run
setup from within Windows.




I wont whoever is right is the one I will listen too lol.
Click to expand...
 
AllenM said:
Can you define "totally messed up"? When you reinstalled XP did you do a
complete format of the drive before applying XP?





Allen,
Click to expand...

What do you mean go offline?
 
I was referring to if you want to email me direct I can walk you through it.
Your best option is to boot from the CD. You need to get into the BIOS
setup. Most likely the reason you cannot boot from the CD is your boot order
that probably has the HDD in front of the CD if it is even listed. So you
need to change this first. Do you know how to get into the system setup?
Usually it is the Del or Esc or sometimes the F8 key that you need to select
while your system is in the POST and booting up.Depends on what make of PC
you have. What happens when you are in Windows and you insert the XP CD in
the drive and run setup?
 
AllenM said:
I was referring to if you want to email me direct I can walk you through it.
Your best option is to boot from the CD. You need to get into the BIOS
setup. Most likely the reason you cannot boot from the CD is your boot order
that probably has the HDD in front of the CD if it is even listed. So you
need to change this first. Do you know how to get into the system setup?
Usually it is the Del or Esc or sometimes the F8 key that you need to select
while your system is in the POST and booting up.Depends on what make of PC
you have. What happens when you are in Windows and you insert the XP CD in
the drive and run setup?




Oh ok, sure we can do that but how am I going to have you help me if Im offline. I can get into the BIOS mode not a problem there. So I'll need to know what to do next. You should just call me if you wanted to. It would be much easier. If your comfortable with that.
Click to expand...
 
kurttrail said:
LOL! When you start programming for a living, let us know what programs
you work on, so we know to avoid them.

http://www.michaelstevenstech.com/cleanxpinstall.html


--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity/index.php?showtopic=3
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"


Ok Kurt you'll be the first to know when I do start programming for a living, and then Im coming after you. LOL
Click to expand...
 
How do I get a hold of you? Email me with your number. You can get my email
from using the "reply" option.
 
I take it your issues are resolved since there are no other posts from you.
Hope all is well.
 
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