Help with Outlook Installation

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Guest

I bought a new computer and it came with MS 3 month trial
Instead of using the three month trial, I uninstalled it and loaded my
purchased Microsoft Office XP Standard. MS Word works fine

BUT
MS OUTLOOK is strange
It does not have a contact or mail area
when one clics tools there is nothig to set up an account for email

I uninstalled it and tried reinstalling it

Things that may be happening
I do use a Handspring treo 600 which is set to sync with Outlook
I had used this before without any problem in the past

I don't understand
It does ask for "Default Email Folder" when it opens and I never had this
happen before

Lastly my old computer had MS Office Pro 2003 for a trial period
so I could try MS Access

I used a program to back up outlook and created a back up file
I am concerend this back up file may not work to restore my data in my
OUTLOOK now too

BOTTOM LINE
I need help so I can install outlook like usual
and I would lke to restore my old files

Julius Edlavitch
 
Try creating a new profile via the Mail icon in Control Panel. Add your
email account, Set it as the default profile and start Outlook. If using the
new Unicode data file with Outlook 2003 then that will need to be converted
to ANSI for Outlook to be able to open it. Only Outlook can do that (export
as the older format or copy to a new PST that is the older format.
 
Dear Bill
You are correct in your basic tenant
My file was created in Office 2003 and I own office 2002
although when i brought the file into the demo office 2003 aq few months ago
I had no trouble going form 2002 to 2003
going backward though is the dilema

I was able to use my office pro demo cd to get me til april 30th
and the file imported easily there

So now I need to do what you suggested
export the file in the 2002 format

I have been into computers before windows and even learned dos
but when ever it comes to find the pst locations I get messed up

I also tried to export the back up file into a pst format
this may work but is it a 2003 format or a general format
I see this unicode is new so 2002 ans 2003 are not compatible

I need a little more coaching when experting
more prcisely how to do this into the proper format and what folder to put
this file in

Thanks
Julius
GO ILLINOIS AND MICHIGAN STATE
 
Dear Bill
When I export the PST back up file
It does not specify if it is a 2002 or 203 file

I must be missing something
Julius
Minnesota is in the FROZEN 4
 
julius edlavitch said:
So now I need to do what you suggested
export the file in the 2002 format
Click to expand...

Never export/import PSTs for use in other instances of Outlook unless you
like losing data. In Outlook 2003, create a new PST in Outlook 2002-format.
Click File>New>Outlook Data File>Outlook 97-2002 Personal Folders File>OK.
Browse to the folder in which you want the PST created (or accept the
default) and choose its name (or accept the default). Click OK. Now
right-click each folder in your Unicode PST and choose Copy. Select as the
destination the ANSI PST you just created. When done, close the ANSI PST
and close Outlook. The ANSI PST can now be used in Outlook 2002.
I have been into computers before windows and even learned dos
but when ever it comes to find the pst locations I get messed up
Click to expand...

The default location for PSTs is %UserProfile%\Local Settings\Application
Data\Microsoft\Outlook.
I also tried to export the back up file into a pst format
this may work but is it a 2003 format or a general format
I see this unicode is new so 2002 ans 2003 are not compatible
Click to expand...

You could also create an ANSI PST using the above instructions and then
export to it.
I need a little more coaching when experting
more prcisely how to do this into the proper format and what folder
to put this file in
Click to expand...

Outlook doesn't care what folder the PST is in, so long as it has read/write
access to the PST.
 
Sorry for the delay - been away.
Export *should* be done in the older format. Simply file | Import and Export
... to a file and use the PST format.
 
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